Support » Plugin: WordPress Persistent Login » Fatal Error

  • Tried to update the premium plugin. It failed, so I removed it and then tried installing the latest version from scratch. Not I am getting this fatal error when trying to install.

    Fatal error: require_once(): Failed opening required ‘/home/blindw5/public_html/blindwavellc.com/wp-content/plugins/wp-persistent-login-premium/freemius/start.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/blindw5/public_html/blindwavellc.com/wp-content/plugins/wp-persistent-login-premium/freemius.php on line 10

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author lukeseager

    (@lukeseager)

    Hi there,

    Apologies for the issue, I have just tried upgrading myself to double check, and the install went through okay for me.

    Can I just check that you’ve downloaded the premium version of the plugin, and that you’re uploading it by visiting Plugins > Add New > Upload Plugin. And also that the free version of Persistent Login is deactivated?

    Thread Starter archmaster7

    (@archmaster7)

    When I try to delete the free version I get this:

    Deletion failed: (function () { if (“undefined” === typeof kintInitialized) { kintInitialized = 1; var e = [], f = -1, g = function (a) { var b = window.getSelection(), c = document.createRange(); c.selectNodeContents(a); b.removeAllRanges(); b.addRange(c) }, h = function (a) { Array.prototype.slice.call(document.querySelectorAll(“.kint nav, .kint-tabs>li:not(.kint-active-tab)”), 0).forEach(a) }, k = function (a, b) { if (!a.classList) return !1; “undefined” === typeof b && (b = “kint-show”); return a.classList.contains(b) }, l = function (a, b) { “undefined” === typeof b && (b = “kint-show”); a.classList.add(b) }, m = function (a, b) { “undefined” === typeof b && (b = “kint-show”); a.classList.remove(b) }, n = function (a) { do a = a.nextElementSibling; while (“dd” !== a.nodeName.toLowerCase()); return a }, q = function (a, b) { var c = n(a); “undefined” === typeof b && (b = k(a)); b ? m(a) : l(a); 1 === c.childNodes.length && (c = c.childNodes[0].childNodes[0]) && k(c, “kint-parent”) && q(c, b) }, r = function (a, b) { var c = n(a).getElementsByClassName(“kint-parent”), d = c.length; for (“undefined” === typeof b && (b = k(a)); d–;) q(c[d], b); q(a, b) }, s = function (a) { var b = a, c = 0; a.parentNode.getElementsByClassName(“kint-active-tab”)[0].className = “”; for (a.className = “kint-active-tab”; b = b.previousSibling;) 1 === b.nodeType && c++; a = a.parentNode.nextSibling.childNodes; for (var d = 0; d < a.length; d++) d === c ? 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if (68 === b) { if (-1 === a) return u(), y(!1, a); x(-1); return !1 } if (-1 !== a) { if (9 === b) return y(c, a); if (38 === b) return y(!0, a); if (40 === b) return y(!1, a); c = e[a]; if (“li” === c.nodeName.toLowerCase()) { if (32 === b || 13 === b) return s(c), u(), y(!0, a); if (39 === b) return y(!1, a); if (37 === b) return y(!0, a) } c = c.parentNode; if (32 === b || 13 === b) return q(c), u(), !1; if (39 === b || 37 === b) { var d = k(c), b = 37 === b; if (d) r(c, b); else { if (b) { do c = c.parentNode; while (c && “dd” !== c.nodeName.toLowerCase()); if (c) { c = c.previousElementSibling; a = -1; for (d = c.querySelector(“nav”); d !== e[++a];) ; x(a) } else c = e[a].parentNode } q(c, b) } u(); return !1 } } } }; window.addEventListener(“load”, function () { var a = Array.prototype.slice.call(document.querySelectorAll(“.kint-microtime”), 0); a.forEach(function (b) { var c = parseFloat(b.innerHTML), d = Infinity, p = -Infinity; a.forEach(function (a) { a = parseFloat(a.innerHTML); 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} .kint-report td > dl { padding: 0; margin: 0; } .kint-report td > dl > dt.kint-parent { margin: 0; } .kint-report td:first-child, .kint-report td, .kint-report th { padding: 2px 4px; } .kint-report td.kint-empty { background: #d7d7d7 !important; } .kint-report dd, .kint-report dt { background: #fff; } .kint-report tr:hover > td { box-shadow: none; background: #cfc; } →$act array(16) ‘act_status’ => integer1’act_product’ => string(4) “wpvr”‘act_id’ => integer2910’act_email’ => string(30) “blindwaveproductions@gmail.com”‘act_code’ => string(36) “81042479-5a6a-47b5-b99b-6d4d290f10b7″‘act_date’ => string(19) “2018-01-15 15:54:04″‘buy_date’ => string(0) “”‘buy_user’ => string(0) “”‘buy_license’ => string(0) “”‘act_addons’ => array(0) ‘act_url’ => string(28) “https://www.blindwavellc.com”‘act_domain&#8217; => string(20) “www.blindwavellc.com”‘act_version’ => string(6) “1.9.17”‘act_cinfos’ => string(0) “”‘act_ip’ => string(15) “209.182.213.120”‘buy_expires’ => string(19) “2019-01-15 15:52:24″→ Called from <ROOT>/wp-content/plugins/wpvr/functions/wpvr.functions.autoupdate.php:193 [wpvr_autoupdate_product->find_expired_licenses()]<ROOT>/wp-content/plugins/wpvr/functions/wpvr.functions.autoupdate.php:112 [wpvr_autoupdate_product->find_expired_licenses()]<ROOT>/wp-includes/class-wp-hook.php:288 [call_user_func_array()]<ROOT>/wp-includes/plugin.php:203 [WP_Hook->apply_filters()]<ROOT>/wp-includes/option.php:1750 [apply_filters()]<ROOT>/wp-admin/includes/plugin.php:888 [set_site_transient()]<ROOT>/wp-admin/includes/ajax-actions.php:3912 [delete_plugins()]<ROOT>/wp-includes/class-wp-hook.php:286 [call_user_func_array()]<ROOT>/wp-includes/class-wp-hook.php:310 [WP_Hook->apply_filters()]<ROOT>/wp-includes/plugin.php:453 [WP_Hook->do_action()]<ROOT>/wp-admin/admin-ajax.php:100 [do_action()]→$api array(3) ‘status’ => integer1’msg’ => string(30) “Returning the license details.”→’data’ => array(29) ‘id’ => string(4) “2910”‘product’ => string(2) “18”‘created_on’ => string(19) “2018-01-15 15:52:24″‘updated_on’ => string(19) “2018-01-15 15:52:24″‘state’ => string(1) “1”‘status’ => string(9) “published”‘last_ping’ => string(19) “2018-10-16 22:53:39″‘last_ping_version’ => string(6) “1.9.17”‘act_type’ => string(6) “envato”‘act_code’ => string(36) “81042479-5a6a-47b5-b99b-6d4d290f10b7″‘act_email’ => string(30) “blindwaveproductions@gmail.com”‘act_ip’ => string(15) “209.182.213.120”‘act_domain’ => string(20) “www.blindwavellc.com”‘act_url’ => string(0) “”‘act_date’ => string(19) “2018-01-15 15:52:24″‘act_version’ => string(6) “1.9.17”‘act_cinfos’ => string(0) “”‘buy_date’ => string(19) “2018-01-15 15:48:32″‘buy_user’ => string(9) “blindwave”‘buy_licence’ => string(15) “Regular License”‘buy_supported’ => string(19) “2018-07-17 07:48:32″‘categories’ => string(0) “”‘is_active’ => string(1) “1”‘buy_expires’ => string(19) “2019-01-15 15:52:24″‘verify’ => string(1) “0”‘multi_domain’ => string(1) “0”‘p_title’ => string(14) “WP VIDEO ROBOT”‘p_status’ => string(9) “published”‘p_slug’ => string(4) “wpvr”→ Called from <ROOT>/wp-content/plugins/wpvr/functions/wpvr.functions.autoupdate.php:200 [wpvr_autoupdate_product->find_expired_licenses()]<ROOT>/wp-content/plugins/wpvr/functions/wpvr.functions.autoupdate.php:112 [wpvr_autoupdate_product->find_expired_licenses()]<ROOT>/wp-includes/class-wp-hook.php:288 [call_user_func_array()]<ROOT>/wp-includes/plugin.php:203 [WP_Hook->apply_filters()]<ROOT>/wp-includes/option.php:1750 [apply_filters()]<ROOT>/wp-admin/includes/plugin.php:888 [set_site_transient()]<ROOT>/wp-admin/includes/ajax-actions.php:3912 [delete_plugins()]<ROOT>/wp-includes/class-wp-hook.php:286 [call_user_func_array()]<ROOT>/wp-includes/class-wp-hook.php:310 [WP_Hook->apply_filters()]<ROOT>/wp-includes/plugin.php:453 [WP_Hook->do_action()]<ROOT>/wp-admin/admin-ajax.php:100 [do_action()]{“success”:true,”data”:{“delete”:”plugin”,”slug”:”wp-persistent-login”,”plugin”:”oowp-persistent-login\/wp_persistent_login.php”,”pluginName”:”WordPress Persistent Login”}}

    Plugin Author lukeseager

    (@lukeseager)

    Hi, I’m a little confused by that error, it doesn’t mention of WP Persistent Login until the very end where it says:

    [do_action()]{“success”:true,”data”:{“delete”:”plugin”,”slug”:”wp-persistent-login”,”plugin”:”oowp-persistent-login\/wp_persistent_login.php”,”pluginName”:”WordPress Persistent Login”}}

    The entire error above seems to be related to a plugin called ‘wpvr’. Are you able to try disabiling this plugin while you try to activate the premium version of WP Persistent Login?

    Also, could I get some information on your server setup? Eg. Windows or Linux, what PHP version you’re on and also what version of WordPress you’re running?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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