Title: Fatal Error Last modified: February 6, 2018 --- # Fatal Error * [kennygee54](https://wordpress.org/support/users/kennygee54/) * (@kennygee54) * [8 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-2800/) * Not sure about version. There is a fatal error on my Site. I can not get to my WordPress dashboard. The message has about method payment plug-in “Stripe”. I’ve called them up and they told me it was on WordPress’ end not there’s. Meanwhile I am dead in the water. * Appreciate anyone’s help on this Ken * Fatal error: Uncaught Error: Call to undefined method Stripe\Stripe::setAppInfo() in /home2/agentco4/public_html/wp-content/plugins/stripe/includes/core/payments/ stripe-api.php:32 Stack trace: #0 /home2/agentco4/public_html/wp-content/plugins/ stripe/includes/core/main.php(133): SimplePay\Core\Payments\Stripe_API->__construct()# 1 /home2/agentco4/public_html/wp-content/plugins/stripe/includes/core/main.php( 73): SimplePay\Core\SimplePay->load() #2 /home2/agentco4/public_html/wp-content/ plugins/stripe/includes/core/main.php(46): SimplePay\Core\SimplePay->__construct()# 3 /home2/agentco4/public_html/wp-content/plugins/stripe/includes/core/main.php( 191): SimplePay\Core\SimplePay::instance() #4 /home2/agentco4/public_html/wp- content/plugins/stripe/includes/core/main.php(194): SimplePay\Core\SimplePay()# 5 /home2/agentco4/public_html/wp-content/plugins/stripe/stripe-checkout.php(101): require_once(‘/home2/agentco4…’) #6 /home2/agentco4/public_html/wp-settings.php( 305): include_once(‘/home2/agentco4…’) #7 /home2/agentco4/publ in /home2/agentco4/ public_html/wp-content/plugins/stripe/includes/core/payments/stripe-api.php on line 32 * Warning: Cannot modify header information – headers already sent in /home2/agentco4/ public_html/wp-content/plugins/stripe/includes/core/libraries/wp-session/class- wp-session.php on line 146 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-2800%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * [HudsonValleyWebDesign](https://wordpress.org/support/users/jaycbrf/) * (@jaycbrf) * [8 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-2800/#post-9943618) * If you can log into your hosting account via FTP you can disable plugin by renaming folder in public_html/wp-content/plugins/ * [Ed](https://wordpress.org/support/users/erishel/) * (@erishel) * [8 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-2800/#post-9944056) * Can you access the WordPress dashboard? If so, just deactivate the plugin. If not, use cPanel file manager or FTP like mentioned above, navigate to the WordPress install directory > wp-content > plugins and rename the stripe folder. This will force WordPress to deactivate the plugin. * [Rajan Vijayan](https://wordpress.org/support/users/rajanit2000/) * (@rajanit2000) * [8 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-2800/#post-9945301) * Hi., * This may be a plugin or theme conflict. Please attempt to disable all plugins. If the problem goes away, enable them one by one to identify the source of your troubles. * If you can install plugins, install “Health Check”: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/) On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, **without affecting normal visitors to your site**. * If you want further help I’ll be happy to assist. * Thanks., Rajan V Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Fatal Error’ is closed to new replies. ## Tags * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 3 replies * 4 participants * Last reply from: [Rajan Vijayan](https://wordpress.org/support/users/rajanit2000/) * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-2800/#post-9945301) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics