Fatal error

It worked fine until the update. After having updated it, it gave me a fatal error and my website was down. For now, I’ve disabled the plugin and removed it.

• This reply was modified 6 years, 5 months ago by klib.

In version 3.1.9 of the plugin, someone has mistyped “add_action” as “add_acttion”. Easily corrected by editing the relevant file using FTP and removing the extra T.

Find the file:
wp-content/plugins/goodbye-captcha/engine/modules/mc-for-wp/GdbcMailChimpForWpPublicModule.php

edit line 42 and save the file. All good now.

This type of trivial error doesn’t fill us with confidence. You gotta do more (some?) testing.

Yes. Editing a plugin’s PHP is not for the non-technical person. But this is a good learning opportunity as it is a really easy fix.

Tips to non-technical persons:

For those without FTP you probably have a “File Manager” facility through your hosting account. Use it to edit the relevant file.

If you’ve lost access to your “admin” dashboard in WordPress, then use FTP (or File Manager) to rename the “goodbye-captcha” folder (directory) under “plugins” from “goodbye-captcha” to, say, “goodbye-captcha.bad”. That should let you back into your admin dashboard and your website comes back to life and this buys you time to fix the code. Then rename the folder back to its original name and everything is back to normal.