Support » Plugin: MyStyle Custom Product Designer » Fatal Error

  • Resolved mstudioIL

    (@mstudioil)


    I getting this error:
    Fatal error: Uncaught Error: Call to a member function get_items() on null in wp-content/plugins/mystyle-custom-product-designer/templates/design-profile/index.php:18 Stack trace: #0 wp-content/plugins/mystyle-custom-product-designer/includes/shortcodes/class-mystyle-design-profile-shortcode.php(96): require() #1 wp-content/plugins/mystyle-custom-product-designer/includes/shortcodes/class-mystyle-design-profile-shortcode.php(46): MyStyle_Design_Profile_Shortcode::output_design_index() #2 /wp-includes/shortcodes.php(345): MyStyle_Design_Profile_Shortcode::output('', '', 'mystyle_design_...') #3 [internal function]: do_shortcode_tag(Array) #4 /wp-includes/shortcodes.php(223): preg_replace_callback('/\\[(\\[?)(mystyl...', 'do_shortcode_ta...', '[mystyle_design...') #5 /wp-includes/class-wp-hook.php(298): do_shortcode('[mystyle_design...') #6 /public_html/ in /public_html/wp-content/plugins/mystyle-custom-product-designer/templates/design-profile/index.php on line 18

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  • Have you tried turning off other plugins?

    • This reply was modified 2 years, 8 months ago by sean913.
    Plugin Author mystyleplatform

    (@mystyleplatform)

    Hi,

    Sorry for the delay, we provide support through our forums for Developer accounts, or Email for Standard license holders, or Phone for Managed clients.

    If you are a developer, can you please post your WooCommerce diagnostic and a description of the issue (standard bug report) in our bug report or support forums?

    Please also mention in your forum post if you have tried turning off everything extra except Mystyle (other plugins, custom themes, etc) to verify that it’s not another plugin causing the issues?

    Also note what version of MyStyle, WordPress, and WooCommerce you are using.

    Thanks!

    http://www.mystyleplatform.com/forums/

Viewing 2 replies - 1 through 2 (of 2 total)
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