Title: Fatal error
Last modified: July 15, 2017

---

# Fatal error

 *  [kurt100](https://wordpress.org/support/users/kurt100/)
 * (@kurt100)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-2604/)
 * Fatal error: Call to undefined function get_row_css_class() in /home/the1yvny/
   public_html/wp-content/themes/richer/vc_templates/vc_row.php on line 61

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-2604/#post-9322265)
 * Try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel, navigate to /wp-content/
   themes/ and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue (
   theme functions can interfere like plugins).
 *  Thread Starter [kurt100](https://wordpress.org/support/users/kurt100/)
 * (@kurt100)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-2604/#post-9322307)
 * thanks James
    I did manually reset the plugins. I will try the next suggestion.
   THANK YOU.
 *  [Michael](https://wordpress.org/support/users/alchymyth/)
 * (@alchymyth)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-2604/#post-9322349)
 * might be a problem with your theme, which might require certain plugin(s) to 
   be installed and activated?
 * please contact the developer of your theme for help;
    [https://make.wordpress.org/support/handbook/forum-welcome/#do-not-post-about-commercial-products](https://make.wordpress.org/support/handbook/forum-welcome/#do-not-post-about-commercial-products)
 *  Thread Starter [kurt100](https://wordpress.org/support/users/kurt100/)
 * (@kurt100)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-2604/#post-9322366)
 * thanks Michael

Viewing 4 replies - 1 through 4 (of 4 total)

 The topic ‘Fatal error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [kurt100](https://wordpress.org/support/users/kurt100/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-2604/#post-9322366)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics