Title: Fatal Error
Last modified: June 20, 2017

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# Fatal Error

 *  Resolved [morear](https://wordpress.org/support/users/morear/)
 * (@morear)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-2587/)
 * I was in the setting panel of Master Slider and trying to save my work when it
   got hung up on the spinning progress wheel. I clicked out of the dashboard and
   to my site, and when trying to view my site, it would hang for 10-15 seconds,
   then go to a white screen. I tried on another computer and the page loaded (only
   once), but where the slider should be, I found this message that was unfortunately
   extending off the left of the screen which I could not access (I’m including 
   what I do see):
 * Fatal error
    Allowed memory size of 268435456 bytes exhausted (tried to allocate
   65552 bytes) in /homepages/41/d352980381/htdocs/NewEffort/wp-includes/shortcodes.
   php on line 378
 * I tried deactivating the plugin. WordPress acts strangely when it’s deactivated–
   the WP header bar is missing when viewing my site when logged in, and bits of
   custom code aren’t doing their job.
 * Please help, thanks!

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-2587/#post-9247280)
 * Hi,
 * Thank you for choosing Master Slider.
 * This issue may be a conflict with another plugin. So please deactivate all the
   plugins and activate them one by one. In this way, you can determine which plugin
   is conflicting. It is easier to activate the debug mode: [https://codex.wordpress.org/Debugging_in_WordPress](https://codex.wordpress.org/Debugging_in_WordPress)
 * If the problem related to Master Slider, please let us know.
 * Best,
    Averta

Viewing 1 replies (of 1 total)

The topic ‘Fatal Error’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [averta support](https://wordpress.org/support/users/averta_support/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-2587/#post-9247280)
 * Status: resolved