Title: Fatal Error
Last modified: August 19, 2016

---

# Fatal Error

 *  [jonbw12](https://wordpress.org/support/users/jonbw12/)
 * (@jonbw12)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-246/)
 * Hey everyone,
 * I am back with another problem. I have had every issue with wordpress and I am
   not on the net YET!!! Due to constant problems with WordPress. However I have
   uploaded the Genesis theme and the sleek theme, I can login, get on the page 
   however when I enter another page I get this message:
 * Fatal error: Call to undefined function genesis() in /home/freedomw/public_html/
   jonbw/index.php on line 5
 * From my experiences I know the in the () on line 5 something has to go in there,
   but WHAT!? I am at a brick wall and I cannot do anything on my website until 
   this issue is resolved. I have gone into Cpanel and I have seen this on the Index
   document as well, but I need urgent help as this is really delaying my progress.
   Any suggestions on this matter will really help me out.
 * Jon

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-246/#post-1862851)
 * you may try:
 * -deactivating ALL plugins temporarily to narrow down and possibly fix the problem.
   If the problem goes away, activate them individually to find the culprit.
 * -switching to the default theme (“twentyten”) for a moment by renaming your current
   theme’s folder in wp-content/themes. The idea is to force WordPress to fall back
   to the default theme to rule out any theme-specific issue.
 *  Thread Starter [jonbw12](https://wordpress.org/support/users/jonbw12/)
 * (@jonbw12)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-246/#post-1862861)
 * I have deactivated all the plugins as I only had two installed, I have reverted
   back to the twentyten and deleted the other themes on filezilla, however I still
   get the message when I go into any category or page on my site.
 * Fatal error: Call to undefined function genesis() in /home/freedomw/public_html/
   jonbw/index.php on line 5
 * On the twentyten theme? I can access the page and that appears fine, its the 
   pages and catergories within the themes which is the issue.
 *  [Rev. Voodoo](https://wordpress.org/support/users/rvoodoo/)
 * (@rvoodoo)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-246/#post-1862876)
 * It looks like something was added to your WP main index.php, did you edit that
   at all
 * It’s not to be edited, when only your THEME’s index.php should be edited
 *     ```
       <?php
       /**
        * Front to the WordPress application. This file doesn't do anything, but loads
        * wp-blog-header.php which does and tells WordPress to load the theme.
        *
        * @package WordPress
        */
   
       /**
        * Tells WordPress to load the WordPress theme and output it.
        *
        * @var bool
        */
       define('WP_USE_THEMES', true);
   
       /** Loads the WordPress Environment and Template */
       require('./wp-blog-header.php');
       ?>
       ```
   
 * should be the only content of the main WP index.php located in your root
 *  Thread Starter [jonbw12](https://wordpress.org/support/users/jonbw12/)
 * (@jonbw12)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-246/#post-1862922)
 * Well looking at it, my index.php is normal on the outside as this is above my
   folder name, so that I don’t have the folder name at the end of the website as
   I had to create a copy of index.php file in root. In the actual document there
   is another index.php, however this is different and it looks like this when I
   have looked into it.
 *     ```
       <?php
       /**
        *
        */
       genesis();
       ```
   
 * I have no idea how this has got into here, however in the past when I have deleted
   a file I usually got a 404 error and had to reinstall wordpress as it was so 
   aggrevating. Should I delete this folder and put the original wordpress index.
   php into here? Bearing in mind I have an index.php on the outside which has the
   following which is correct:
 *     ```
       <?php
       /**
        * Front to the WordPress application. This file doesn't do anything, but loads
        * wp-blog-header.php which does and tells WordPress to load the theme.
        *
        * @package WordPress
        */
   
       /**
        * Tells WordPress to load the WordPress theme and output it.
        *
        * @var bool
        */
       define('WP_USE_THEMES', true);
   
       /** Loads the WordPress Environment and Template */
       require('./jonbw/wp-blog-header.php');
       ?>
       ```
   
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-246/#post-1862924)
 * Perhaps you want to consider Download WordPress again and replacing your copies
   of everything **EXCEPT** the wp-config.php file and the /wp-content/ directory
   with fresh copies. This should replace your core files without changing your 
   content and settings in wp-config.php file and the /wp-content/ directory.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Fatal Error’ is closed to new replies.

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)
 * [genesis theme](https://wordpress.org/support/topic-tag/genesis-theme/)

 * 5 replies
 * 3 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [15 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-246/#post-1862924)
 * Status: not resolved

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