Title: Fatal error
Last modified: December 7, 2016

---

# Fatal error

 *  [KuchniaAzjatycka](https://wordpress.org/support/users/kuchniaazjatycka/)
 * (@kuchniaazjatycka)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-2360/)
 * I get this when I try to open my page (www.kuchniaazjatycka.com) or control panel:
   
   Warning: require_once(/home/content/p3pnexwpnas06_data01/45/2410145/html/wp-content/
   plugins/jetpack/class.jetpack-client-server.php): failed to open stream: No such
   file or directory in /home/content/p3pnexwpnas06_data01/45/2410145/html/wp-content/
   plugins/jetpack/jetpack.php on line 75
 * Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas06_data01/
   45/2410145/html/wp-content/plugins/jetpack/class.jetpack-client-server.php’ (
   include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3pnexwpnas06_data01/
   45/2410145/html/wp-content/plugins/jetpack/jetpack.php on line 75
    What should
   I do?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-2360/#post-8531771)
 * Could you try to log in to your site via FTP or CPanel, delete the existing Jetpack
   plugin folder, and reinstall the plugin manually as explained here:
    [http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation](http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation)
 * You’ll find the Jetpack plugin folder here:
 *     ```
       wp-content
          plugins
            jetpack - DELETE THIS FOLDER
       ```
   
 * If you’re not sure how to do this, you can ask your hosting company for help.
   They should also have documentation explaining how to edit or remove files from
   your site using FTP or a File Manager in your admin panel.
 * Let me know how it goes.

Viewing 1 replies (of 1 total)

The topic ‘Fatal error’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-2360/#post-8531771)
 * Status: not resolved