Title: Fatal Error Last modified: October 25, 2016 --- # Fatal Error * [KurtF](https://wordpress.org/support/users/kurtf/) * (@kurtf) * [9 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-2309/) * Suddenly experiencing this Fatal Error at my site [http://mymoneycounselor.com](http://mymoneycounselor.com). Suggestions? * Fatal error: Uncaught exception ‘Google_AuthException’ with message ‘Error refreshing the OAuth2 token, message: ‘{ “error” : “invalid_grant” }” in /home/content/77/ 3856777/html/wp-content/plugins/google-analyticator/google-api-php-client/src/ auth/Google_OAuth2.php:288 Stack trace: #0 /home/content/77/3856777/html/wp-content/ plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php( 248): Google_OAuth2->refreshTokenRequest(Array) #1 /home/content/77/3856777/html/ wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2. php(225): Google_OAuth2->refreshToken(‘1/kmYPkLBW6yvA0…’) #2 /home/content/77/ 3856777/html/wp-content/plugins/google-analyticator/google-api-php-client/src/ service/Google_ServiceResource.php(167): Google_OAuth2->sign(Object(Google_HttpRequest))# 3 /home/content/77/3856777/html/wp-content/plugins/google-analyticator/google- api-php-client/src/contrib/Google_AnalyticsService.php(1010): Google_ServiceResource- >__call(‘list’, Array) #4 /home/content/77/3856777/htm in /home/content/77/3856777/ html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2. php on line 288 Viewing 10 replies - 1 through 10 (of 10 total) * [betomexicano](https://wordpress.org/support/users/betomexicano/) * (@betomexicano) * [9 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-8362620) * Same here. Here`s what I did, and resolved the issue. * As my site is a little bit old, perhaps the analytics property was expired or not existant. * So I went to the plugins tab, and clicked on the reset option (next to the deactivate option). * Then I created a new property within google analytics. * Once logged into analytics, I went back to the plugin settings where I could re integrate, and enable the plugin by clicking on “pop ups blocked” option, and inserting my google code. * That’s it. * [Adrian Mörchen](https://wordpress.org/support/users/adrian2k7/) * (@adrian2k7) * [9 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-8443179) * Same here, * this is a serious issue, as customers can’t add/edit posts from one moment to the other. * [dccharron](https://wordpress.org/support/users/dccharron/) * (@dccharron) * [9 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-8468224) * Me too. I just want to clarify that this error pops up when I click on Appearance => Customize which makes it completely impossible for me to edit my Theme (“Customizr”). I also noticed that when I have Google Analyticator activated, it clashes with the plugin Custom Sidebars so that Appearance => Widgets only displays the available widget tools but does not display the list of sidebars on the right side – so this completely prevents editing or creating widgets. If I deactivate Google Analyticator, these problems disappear. * [@adrian2k7](https://wordpress.org/support/users/adrian2k7/) I agree. Sad to see that the authors don’t seem to be taking this _seriously_ since there has been no response from them for 4 weeks. What a shame since this has long been my favourite plugin to implement Analytics. * I’m reluctant to use the solution suggested by [@betomexicano](https://wordpress.org/support/users/betomexicano/) since I’m concerned that I have to create a new property code which seems to imply that I would lose the continuity of my stats. Also I don’t understand what he mean by “re-integrate”. For now I will deactivate whenever I need to edit my theme and widgets. Hopefully some future version of this plugin will fix the problem. Fingers crossed. * [Adrian Mörchen](https://wordpress.org/support/users/adrian2k7/) * (@adrian2k7) * [9 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-8468244) * [@dccharron](https://wordpress.org/support/users/dccharron/) The “solution” from [@betomexicano](https://wordpress.org/support/users/betomexicano/) is quite simple, but still not solution, just a workaround and not very convenient for the typical non-techy customer: 1. Go to the list of installed plugins 2. At Google Analyticater -> “Reset” 3. Configure the plugin again and connect to your Google Analytics account (no data will be lost) * [dccharron](https://wordpress.org/support/users/dccharron/) * (@dccharron) * [9 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-8468404) * Thanks [@adrian2k7](https://wordpress.org/support/users/adrian2k7/) * Just tried the “Reset” workaround and it has repaired the problem. * I did not have to create a new property. * I was already signed on to Google. * After I clicked on the plugin’s Reset link I used the “here” link at the top of the settings page which opened a page on a new tab. On that page I was prompted to give permission for access to my personal Analytics account which I did. I then copied and pasted my personal GA code to the settings page. I also had to change: * Google Analytics logging is: Enabled Analytics Account: selected the correct property * I then clicked on Save Settings. * Once I did this the Fatal Error problem vanished and Widgets were displayed correctly. * Thanks again. * [jimenagordillo](https://wordpress.org/support/users/jimenagordillo/) * (@jimenagordillo) * [9 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-8572105) * Hi, I have the same problem but i have reset it several times and still get the same message * [dccharron](https://wordpress.org/support/users/dccharron/) * (@dccharron) * [9 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-8572241) * When you “De-activate” this plugin (Google Analyticator), does the error go away? * [jimenagordillo](https://wordpress.org/support/users/jimenagordillo/) * (@jimenagordillo) * [9 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-8572632) * It continues to show the same error * [dccharron](https://wordpress.org/support/users/dccharron/) * (@dccharron) * [9 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-8574548) * I understand that you’ve tried the “reset” solution (several times) and it has not worked and continues to show the same error. I don’t have any other solution to offer. * [dnlamoureux](https://wordpress.org/support/users/dnlamoureux/) * (@dnlamoureux) * [8 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-9191241) * Adrian (@adrian2k7) – Your solution worked. Thank you. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Fatal Error’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/google-analyticator_fefefe.svg) * [Analyticator](https://wordpress.org/plugins/google-analyticator/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-analyticator/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-analyticator/) * [Active Topics](https://wordpress.org/support/plugin/google-analyticator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-analyticator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-analyticator/reviews/) ## Tags * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/) * 10 replies * 6 participants * Last reply from: [dnlamoureux](https://wordpress.org/support/users/dnlamoureux/) * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-2309/#post-9191241) * Status: not resolved