Fatal Error

  • zhnxj4

    (@zhnxj4)


    8 years, 1 month ago

    Hi there

    I was in the middle of building my site when it went blank and I was faced with the message:

    Fatal error: Cannot redeclare class gt3Helper in /var/sites/k/kateoakwood.co.uk/public_html/wp-content/themes/gt3-wp-pure/core/classes/gt3_helper.php on line 4

    I don’t know what this means but now i can’t even get into my control panel to fix the problem. This site is being used as part of my BA Graphic Design course and if I can’t rectify this problem I will fail my course can no one help me???!!!

    I don’t know if this will help but my site is at kateoakwood.co.uk.

Viewing 1 replies (of 1 total)
  • catacaustic

    (@catacaustic)

    8 years, 1 month ago

    What this means is that somewhere in your sites code, two aras are both trying to declare a PHP class called gt3Helper. Classes can only be declared once, so the system throws that error as it can’t work with what it’s got.

    The “easy” way is to remove either the theme or plugin that declares the second version. What you’ve shown says that your chosen theme is trying to declare it secnd, so you’ll have to either delete that theme and use soemthing else, or disable your plugins and re-enable them one-by-one until you find out which one is causing the problem.

    To do that you’ll need to use FTP to connect to your hosting server.

    https://codex.wordpress.org/FTP_Clients
    https://codex.wordpress.org/Using_FileZilla

Viewing 1 replies (of 1 total)
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