Fatal Error

  • Resolved magagirao

    (@magagirao)


    8 years, 8 months ago

    Hello Forum.
    This site: http://www.nowclub.com give back this message:

    if($_SERVER[‘REQUEST_URI’] != ‘/’){@include(getcwd().’/wp-includes/class-wp-plugins.php’);}
    Fatal error: Call to undefined function is_blog_installed() in /home/nowclub/public_html/wp-includes/load.php on line 474

    Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘wp_ob_end_flush_all’ not found or invalid function name in /home/nowclub/public_html/wp-includes/plugin.php on line 496

    We’d already called the hosting service, they asked us to change the name of the plugins through FTP (we did it, but with no sucess).

    Please can anyone help us?

    Thanks.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    8 years, 7 months ago

    We’d already called the hosting service, they asked us to change the name of the plugins through FTP (we did it, but with no sucess).

    Can you explain what exactly you renamed? Saying “Any help” doesn’t provide us with anything of value.

    Thread Starter magagirao

    (@magagirao)

    8 years, 7 months ago

    Hello Andrew.
    If we didn’t explain in detail was because we didn’t know it was important. For a reason we are asking for help.

    We just renamed with random names.
    They (hosting service) asked us to rename with a number before the original name in order to understand if the problem could be solved. But it wasn’t.
    They said there must be an update that crash the site.

    Thanks.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    8 years, 7 months ago

    The idea is to rename your “plugins” folder as a whole. Then all of your plugins will automatically deactivate. You can rename it back afterwards.

    Thread Starter magagirao

    (@magagirao)

    8 years, 7 months ago

    We must rename the main plugin folder or each folder inside within?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    8 years, 7 months ago

    Only the folder that is called “plugins”

    Thread Starter magagirao

    (@magagirao)

    8 years, 7 months ago

    We had changed it now, but the problem is still there.
    Thanks for the help.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    8 years, 7 months ago

    Also try deactivating your current theme by renaming your current theme’s folder to something else. I don’t mean the “themes” folder, I mean the individual theme folder.

    Thread Starter magagirao

    (@magagirao)

    8 years, 7 months ago

    🙂
    Done, still the same problem.
    Does this mean that this problem is in the hosting?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    8 years, 7 months ago

    Not necessarily.

    If the above steps do not resolve the issue, download WordPress again and replace your copies of everything EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies. This should replace your core files without changing your content and settings in wp-config.php file and the /wp-content/ directory.

    Thread Starter magagirao

    (@magagirao)

    8 years, 7 months ago

    IT WORKS :D:D
    Many thanks!!!
    Do you know why this happened?

    Thread Starter magagirao

    (@magagirao)

    8 years, 7 months ago

    P.S. We’ve lost the icons and arrows img.
    Is it better to instal again the theme?

    Thanks!

    Thread Starter magagirao

    (@magagirao)

    8 years, 7 months ago

    Hello.
    We’re having the same problem again.
    Can anyone help us with the solution?
    Thanks.
    The error message is different:

    Warning: require_once(/home/nowclub/public_html/wp-includes/cache.php): failed to open stream: No such file or directory in /home/nowclub/public_html/wp-includes/load.php on line 439

Fatal error: require_once(): Failed opening required '/home/nowclub/public_html/wp-includes/cache.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/nowclub/public_html/wp-includes/load.php on line 439

    site: nowclub.com

Viewing 12 replies - 1 through 12 (of 12 total)
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