FATAL ERROR

  • Resolved digitalcrateds

    (@digitalcrateds)


    9 years, 1 month ago

    SO, I have updated the plugin and upon activating it I get the following error;

    Fatal error: Call to a member function get_price_excluding_tax() on a non-object in /home/sites/domain.com/public_html/wp-content/plugins/jigoshop/classes/jigoshop_cart.class.php on line 82

    I have been fighting with this for two days now and emailing your supports has been less than helpful.

    I have removed all other plugins, manually cleared the cache, set the theme to Twenty Thirteen, uploaded a fresh copy of Jigoshop 1.16.1 but as soon as I click activate I get the above error, that error then renders the entire site useless.

    I have also tried this https://github.com/jigoshop/jigoshop/issues/1011 and also resetting the htaccess file, both suggestions by your support (the only suggestions actually).

    So, right now the site doesn’t work because Jigoshop cannot be activated. Any other ideas?

    https://wordpress.org/plugins/jigoshop/

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  • megawebmaster

    (@megawebmaster)

    9 years, 1 month ago

    Hello @digitalcrateds

    Soon we will release 1.16.2 patch release that covers this problem. It looks like sometimes products in the cart are not properly saved (due to combinations with other plugins) and it results in this issue. Solution is to skip these products in the cart.

    As for your problem: it happens only to users that has problems with products in the cart. You can check it: activate plugin, use private window to browse to your page – everything should work. If that’s the case – you can use jigoshop_cart::empty_cart(); to clear everything for your user (add it to functions.php of your theme) and after single reload – remove it.

Viewing 1 replies (of 1 total)
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