Title: Fatal error
Last modified: August 22, 2016

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# Fatal error

 *  Resolved [xnekox](https://wordpress.org/support/users/xnekox/)
 * (@xnekox)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-1489/)
 * Hi,
 * I’ve updated the jigoshop plugin after getting this error (suddenly)
    Fatal error:
   Call to a member function get_price_excluding_tax() on a non-object in /home/
   franktb/public_html/wp-content/plugins/jigoshop/classes/jigoshop_cart.class.php
   on line 82
 * It’s still appearing and I can only access the website if I disable the plugin.
   Any ideas how to resolve this?
 * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Jigoshop Support – Marcin](https://wordpress.org/support/users/marcin_biegun-jigoshop/)
 * (@marcin_biegun-jigoshop)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-1489/#post-5717010)
 * Hi!
    can you try switching a theme (or changing name of current theme via ftp–
   works same way)? if it helps – check if your theme contains “jigoshop” directory.
   It may be the case that it contains outdated files with wrong usage of core functions.
   if it doesn’t – check same with all jigoshop plugins you have enabled.
 *  Thread Starter [xnekox](https://wordpress.org/support/users/xnekox/)
 * (@xnekox)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-1489/#post-5717113)
 * Hi,
 * I’ve tried switching to another theme deleting and reinstalling the plugin but
   it still comes up with the same error once the plugin is enabled.
 * In my custom theme there is a jigoshop folder in which I’ve tried renaming to
   disable but still gives the same error when the plugin is activated.
 * The only 2 plugins I have installed from jigoshop is Jigoshop itself and the 
   pdf invoice plugin – both has been disabled already.
 *  Plugin Author [MWSGD](https://wordpress.org/support/users/mwsgd/)
 * (@mwsgd)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-1489/#post-5717144)
 * You switched themes temporarily, but was it a WordPress Default like Twenty Twelve?
 *  [megawebmaster](https://wordpress.org/support/users/megawebmaster/)
 * (@megawebmaster)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-1489/#post-5717275)
 * [@xnekox](https://wordpress.org/support/users/xnekox/),
 * Is your issue solved? I don’t see any reason for this behaviour on your site 
   although it is something messed with adding items to cart – product is not properly
   added causing this issue. Unfortunately without full access to FTP and admin 
   account I’m unable to debug. If your issue persists – could you send your details
   to support[at]jigoshop.com?
 *  Thread Starter [xnekox](https://wordpress.org/support/users/xnekox/)
 * (@xnekox)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-1489/#post-5717278)
 * Hi Michael and Amadeusz,
 * I have tried and switched the theme to the Twenty Fourteen default template but
   once I enable the plugin the whole site doesn’t work again.
 * I will send you guys the details. I have temporarily put the site offline per
   the clients request.
 * Thanks
 *  Plugin Author [MWSGD](https://wordpress.org/support/users/mwsgd/)
 * (@mwsgd)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-1489/#post-5717279)
 * Moved to support[at]jigoshop.com
 * So far haven’t noticed the error. Just replied via email

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Fatal error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/jigoshop_655549.svg)
 * [Jigoshop](https://wordpress.org/plugins/jigoshop/)
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## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 6 replies
 * 4 participants
 * Last reply from: [MWSGD](https://wordpress.org/support/users/mwsgd/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-1489/#post-5717279)
 * Status: resolved