Title: Fatal error Last modified: August 22, 2016 --- # Fatal error * Resolved [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-1410/) * hi, never had an issue before but moved servers now i get the following note xxx replaces details * ``` Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 424463 bytes) in /home/xxxx/public_html/wp-content/plugins/duplicator/classes/package.installer.php on line 185 ******************************************************************************** PACKAGE-LOG: 2014-11-13 10:56:56 NOTICE: Do NOT post to public sites or forums ******************************************************************************** VERSION: 0.5.8 WORDPRESS: 4.0 PHP INFO: 5.5.18 | SAPI: cgi-fcgi SERVER: Apache PHP TIME LIMIT: (0) no time limit imposed PHP MAX MEMORY: Unabled to set php memory_limit ******************************************************************************** DATABASE: ******************************************************************************** BUILD MODE: PHP MYSQLDUMP: Not Supported MYSQLTIMEOUT: 5000 TABLES: total:17 | filtered:0 | create:17 FILTERED: [] xxx_bpspro_db_backup (0) xxx_bpspro_login_security (0) xxx_bpspro_seclog_ignore (0) xxx_commentmeta (0) xxx_comments (1) xxx_duplicator_packages (2) xxx_links (0) xxx_masterslider_options (1) xxx_masterslider_sliders (4) xxx_options (238) xxx_postmeta (579) xxx_posts (651) xxx_term_relationships (10) xxx_term_taxonomy (2) xxx_terms (2) xxx_usermeta (27) xxx_users (1) SQL CREATED: 20141113_xxxxxx_54648e7153c515658141113105649_database.sql SQL FILE SIZE: 3.27MB SQL RUNTIME: 3.28 sec. ******************************************************************************** ARCHIVE (ZIP): ******************************************************************************** ARCHIVE DIR: /home/xxxxxx/public_html ARCHIVE FILE: 20141113_xxxxxx_54648e7153c515658141113105649_archive.zip FILTERS: *OFF* DIRS: not set EXTS: not set ---------------------------------------- COMPRESSING SIZE: 56.2MB STATS: Dirs 317 | Files 3,079 | Links 0 SQL ADDED: 20141113_xxxxxx_54648e7153c515658141113105649_database.sql WARNING: Unable to zip directory: '/home/xxxxxx/public_html' ZipArchive Object ( [status] => 0 [statusSys] => 0 [numFiles] => 3396 [filename] => /home/xxxxxx/public_html/wp-snapshots/tmp/20141113_xxxxxx_54648e7153c515658141113105649_archive.zip [comment] => ) COMPRESSION RESULT: '1' COMPRESSED SIZE: 29.98MB ARCHIVE RUNTIME: 30.93 sec. ******************************************************************************** INSTALLER: ******************************************************************************** INSTALLER FILE: Build Start INSTALLER FILE: Build Finished INSTALLER FILE: Preping for use ``` * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/) Viewing 4 replies - 1 through 4 (of 4 total) * Thread Starter [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-1410/#post-5477328) * Got my hosting company to increase timeout Max Execution Time: 300 * But now i get * ``` Server Status: 200 -OK Error Message: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 424463 bytes) in /home/xxxx/public_html/wp-content/plugins/duplicator/classes/package.installer.php on line 185 ``` * it just seems to take ages, never had issue on any other site. and this one is much smaller * php from diagnostics screen Version 5.5.18 SAPI cgi-fcgi User xxxxx Safe Mode Off Memory Limit 32M Memory In Use 30.75 MB Max Execution Time 300 Shell Exec Not Supported * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-1410/#post-5477512) * Hey MrPPP * There is another setting in the php.ini for increasing memory limits look for: * > memory_limit = 512M * Cheers~ * Thread Starter [mrppp](https://wordpress.org/support/users/mrppp/) * (@mrppp) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-1410/#post-5477531) * Thanks will get them to have a look, what should it be set to. The odd thing is total size 30Mb, i have other sites bigger and no issues. Is this normal PHP MAX MEMORY: Unabled to set php memory_limit Don’t suppose you can delete the details above? NOTICE: Do NOT post to public sites or forums DOH!! * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [11 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-1410/#post-5477544) * Yeah, server configurations can be so different amount hosts its hard to tell exactly why… I really can’t edit the forums, sorry… It looks like you xxxx out the important parts. I would go ahead and delete any package you may have and you should be ok… * Cheers~ Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Fatal error’ is closed to new replies. * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985) * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/) * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq) * [Support Threads](https://wordpress.org/support/plugin/duplicator/) * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/) * 4 replies * 2 participants * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-1410/#post-5477544) * Status: resolved