• Resolved blueberry25

    (@blueberry25)


    Hi,

    My website stoped working today while yesterday it was working. I have only added a page so din’t do any updates or new settings. Here is the message I get:

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.8.3
    Active theme: OceanWP Child (version 1.0)
    Current plugin: Ocean Extra (version 2.5.0)
    PHP version 8.2.29

    Error Details
    =============
    An error of type E_ERROR was caused in line 15 of the file /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/class/importer/wp-importer.php. Error message: Uncaught Error: Failed opening required '/home/zwxidmp/www/wp-admin/includes/import.php' (include_path='.:/usr/local/php8.2/lib/php') in /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/class/importer/wp-importer.php:15
    Stack trace:
    #0 /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/start.php(131): require_once()
    #1 /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/start.php(74): OE_Onboarding_Wizard->includes()
    #2 /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/start.php(57): OE_Onboarding_Wizard->__construct()
    #3 /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/start.php(272): OE_Onboarding_Wizard::instance()
    #4 /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/start.php(277): oe_onboarding_wizard()
    #5 /home/zwxidmp/www/wp-content/plugins/ocean-extra/ocean-extra.php(175): require_once('/home/zwxidmp/w...')
    #6 /home/zwxidmp/www/wp-content/plugins/ocean-extra/ocean-extra.php(224): Ocean_Extra->__construct()
    #7 /home/zwxidmp/www/wp-content/plugins/ocean-extra/ocean-extra.php(33): Ocean_Extra::instance()
    #8 /home/zwxidmp/www/wp-content/plugins/ocean-extra/ocean-extra.php(36): Ocean_Extra()
    #9 /home/zwxidmp/www/wp-settings.php(545): include_once('/home/zwxidmp/w...')
    #10 /home/zwxidmp/www/wp-config.php(104): require_once('/home/zwxidmp/w...')
    #11 /home/zwxidmp/www/wp-load.php(50): require_once('/home/zwxidmp/w...')
    #12 /home/zwxidmp/www/wp-admin/admin-ajax.php(22): require_once('/home/zwxidmp/w...')
    #13 {main}
     thrown

    Thank you very much for your help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter blueberry25

    (@blueberry25)

    It looks like the problem disappeared so all good now.

    Thanks

    Hello @blueberry25,

    Thanks for the update, and I’m glad to hear it’s working again.

    It might have been a temporary server issue or a partial file load on your host’s end.

    Hope it helps.
    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)

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