I can’t say enough good things about Fast Comments. When I signed up for their free trial, I was not prepared for how much I would love their service. Their name doesn’t do them justice. I use their widgets to load comments via Ajax on custom post types (among other places) and it really is FAST. I bought the year-long package immediately when my trial ended–there was no going back to the basic WordPress comments. Their price packages are incredibly reasonable for the services they offer.
More than that, though, their support is amazing. I submitted a question about additional functionality I was looking for, and Devon spent a good portion of the day chatting with me back and forth to get exact specifics and to offer suggestions to accomplish what I needed–and not just generic “here’s a documentation article to get you started” suggestions, either. He took the time to really understand what I wanted to do and offer alternatives, as well as making a note of the functionality they could later build into their plugin. I’ve interacted with their support team twice now (both for functionality questions, not problems) and they are just as fast as the comment service they support.
I haven’t had a single issue and it makes my site (which is user heavy) SO much faster not having to wait for WordPress’s default comment functionality…which I can sync to if I want, also! I really can’t recommend them enough, they have a great product and a great team and I plan to use them for my site’s comments indefinitely. Don’t bog down your site with resource-intensive WordPress comments…get Fast Comments to streamline all that for you. I promise you won’t regret it.
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