FAQs shown twice after search

  • Resolved gmwp1111

    (@gmwp1111)


    2 years, 5 months ago

    After updating to version 2.0.25 I face the following issue:

    After using the search input the results are shown twice. Even after deleting the search entry from the search field the faqs are shown twice.

    See following screen cast for demonstration:

    [video src="https://jumpshare.com/v/RUWXAfJToQicnZZWFb8V+/Screen+Recording+2021-11-06+at+8.52.06+.mp4" /]

    (I hit F5 in the end to refresh, after the refresh the faqs are shown correctly again untli the next search).

    • This topic was modified 2 years, 5 months ago by gmwp1111.
    • This topic was modified 2 years, 5 months ago by gmwp1111.
Viewing 3 replies - 1 through 3 (of 3 total)
  • jssupport

    (@jssupport)

    2 years, 5 months ago

    Hello gmwp1111,

    Could you provide a URL to your page so we can take a look? There might be some information in the dev console that we could make use of. Also what shortcode are you using on that page? Could you copy and paste it in this thread?

    Thread Starter gmwp1111

    (@gmwp1111)

    2 years, 5 months ago

    Hi,

    I have sent you the needed information via email. Thanks!

    Thread Starter gmwp1111

    (@gmwp1111)

    2 years, 5 months ago

    Solved by the support: The reason was that I used the search shortcode and the regular faq short code simultaneously on the same page. Instead the show_on_load switch is to be used:

    [ultimate-faq-search show_on_load='Yes']

    Thanks for the quick help!

Viewing 3 replies - 1 through 3 (of 3 total)
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