• Hi,

    When updating FAQ’s or deleting them they are still showing as the old questions and answers.

    Please help!!

    The page I need help with: [log in to see the link]

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  • I have this issue too, but a bit worse.

    So it shows the FAQ’s from “automated responses” menu of Facebook, and not the “chat plugin” FAQ’s.

    But, then it also doesn’t load the answers either. When you click the questions it sends it as a question on the chat, but no reply is made with the answer that I have preset.

    I have seen this before https://wordpress.org/support/topic/frequently-asked-questions-stopped-working/

    mojoki

    (@mojoki)

    Facing the same issue. Default FAQ showing up. Not able to even disable FAQ and sends as a message instead of showing automated answers

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