Title: FAQ Categories missing
Last modified: May 8, 2017

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# FAQ Categories missing

 *  Resolved [Mare13ki](https://wordpress.org/support/users/mare13ki/)
 * (@mare13ki)
 * [9 years ago](https://wordpress.org/support/topic/faq-categories-missing/)
 * Hi, i am using FAQ WD plugin for long time and everything was fine until now,
   when my option for adding categories went missing!?
 * Sorry for my bad English, here is the screenshot: [http://prntscr.com/f5h9la](http://prntscr.com/f5h9la)
 * I have tried to uninstall and install plugin again but nothing changed
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [WD Support](https://wordpress.org/support/users/wdsupport/)
 * (@wdsupport)
 * [9 years ago](https://wordpress.org/support/topic/faq-categories-missing/#post-9113383)
 * Hey [@mare13ki](https://wordpress.org/support/users/mare13ki/)!
 * Thanks for posting about this issue!
 * I just checked the plugin package, but FAQ Categories menu item wasn’t missing
   on my test site. So the problem is not a global bug.
 * Could you please deactivate all plugins except FAQ WD, and see if the problem
   will remain?
 * If not, please try activating the plugins one by one and testing FAQ WD each 
   time. You will find the conflicting plugin this way.
 * Let us know how it goes.
    Thanks! Have a good day!
 *  Thread Starter [Mare13ki](https://wordpress.org/support/users/mare13ki/)
 * (@mare13ki)
 * [9 years ago](https://wordpress.org/support/topic/faq-categories-missing/#post-9113470)
 * Ok thanks i will try that.
 * Strange thing is that i have told to one my friend who is also working in wordpress
   to install newest version of your plugin and he have that problem too. Categories
   are missing for him also.
 * We are both using your plugin for long time and never had this problem earlier,
   theme that we are using is Avada. And also, plugins we are using now are the 
   same like earlier when there were no problems with categories so i’m not realy
   sure that there are some conflicting plugins, but i will disable them tomorrow
   and will tell you here if problem still persist
 *  [WD Support](https://wordpress.org/support/users/wdsupport/)
 * (@wdsupport)
 * [9 years ago](https://wordpress.org/support/topic/faq-categories-missing/#post-9125193)
 * Hey [@mare13ki](https://wordpress.org/support/users/mare13ki/)!
 * There might be a conflict with a specific version of Avada theme. I just tested
   with an older version of it, but FAQ WD categories were present.
 * Could you please contact our team directly through [this form](https://goo.gl/7SbEU1)?
   Our developers will check the issue as soon as possible.
 * Also please indicate the URL of this forum thread in in your message. We will
   publish the solution here as well.
 * Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘FAQ Categories missing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/faq-wd_06487b.svg)
 * [10WebFAQ](https://wordpress.org/plugins/faq-wd/)
 * [Support Threads](https://wordpress.org/support/plugin/faq-wd/)
 * [Active Topics](https://wordpress.org/support/plugin/faq-wd/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/faq-wd/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/faq-wd/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [WD Support](https://wordpress.org/support/users/wdsupport/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/faq-categories-missing/#post-9125193)
 * Status: resolved