Support » Plugin: Wordfence Security - Firewall & Malware Scan » Fantastic Support and Great Plugin

  • The Customer Support Department is fantastic and truly went out of its way to help me resolve an issue that if I tried doing myself, may not have worked out so well. There was a true interest in making sure my mishap was fixed – problem was no fault of Wordfence, a theme update bounced the Plugin out of my WordPress site. Explanations and seeing it through start to finish was no problem for the tech helping me. Issue was solved within an hour because of the support and timeliness of communication. I like the Plugin because it sends me emails when something is awry. I don’t have time to log in and check all the time so it’s nice to get a notice so attention can be made. I am sure Wordfence stopped malice from happening because before I paid for it, a hacker had lots of fun.

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