Title: Fancybox Problem scrolling on iPhone Last modified: May 18, 2020 --- # Fancybox Problem scrolling on iPhone * [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [6 years ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/) * Hello, * I use Easy Fancybox in the free, current version. On desktop PCs, the view of pictures behaves correctly: The large version of the picture opens, when scrolling, the picture moves with it and is always centered. * On the iPhone, for example, it’s different: Here the picture opens and when scrolling, it either doesn’t move with you – or only sometimes very briefly, only to stop moving again. This is very annoying for visitors, because sometimes they want to scroll, look at another image and have to tap twice, because the first tap closes the first image, but the visitor doesn’t see it (because the opened image is out of view). * I do not know why it behaves like this. As far as I know, in the past the Fancybox on the iPhone behaved exactly the same as on the desktop PC: An image is displayed and when scrolling it moves with it (as it should). * Can the “problem” be solved? I have not found a solution. * Regards Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/page/2/?output_format=md) [→](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/page/2/?output_format=md) * [Rolf Allard van Hagen](https://wordpress.org/support/users/ravanh/) * (@ravanh) * [6 years ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12855360) * Hi [@dajanas](https://wordpress.org/support/users/dajanas/) thanks for reporting the issue. I’ll have to try and find out more… But first: get myself an iPhone 😉 * Thread Starter [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [6 years ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12860248) * Don’t you know anybody who uses an iPhone? They are quite common. Mine is already a few years old, I would like to lend it to you for testing, but that’s not possible. But this scrolling issue is really annoying 🙁 * Thread Starter [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [6 years ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12878319) * So now the release of an update with a fix depends on the purchase of an iPhone? * Thread Starter [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [6 years ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12881455) * When I read the Easy Fancybox change log, I wonder if maybe the problem was caused by the following “fixes”? * Version 1.5.8: FIX: No center on scroll on touch devices * Version 1.8.4: Improved center on scroll behavior with title outside * I updated the plugin two weeks ago. Before that I used an old version that I hadn’t updated in a long time. Everything was still running fine then. It used to work fine – it must have been made worse by some “fix”. * [Rolf Allard van Hagen](https://wordpress.org/support/users/ravanh/) * (@ravanh) * [6 years ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12881556) * Indeed, the issue seems to have been introduced by one of the (many) changes but my testing abilities on iPhone are limited. And any user input is welcome. For instance, in which iOS version(s) are you seeing the issue? * Thread Starter [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [5 years, 12 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12884713) * I am using iOS 13.4.1, but I’m pretty sure that the problem also occurs with earlier iOS versions. * To me it seems as if the automatic moving of the opened image is “delayed” while scrolling. It used to happen as soon as you scrolled – the image always moved with you. Now it only moves a bit every now and then. It appears time-delayed. As if the script (?) was still waiting for something after scrolling. If you scroll too far and the open image is outside the visible area, it never moves. Maybe this helps debugging? * [Rolf Allard van Hagen](https://wordpress.org/support/users/ravanh/) * (@ravanh) * [5 years, 12 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12903859) * Hi, yes that helps 🙂 * Thread Starter [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [5 years, 12 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12907845) * Great 🙂 Looking forward to the fix 😉 Thank you! * Thread Starter [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [5 years, 11 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12912344) * How’s it progressing? * Thread Starter [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [5 years, 11 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12918739) * Nothing? * [Rolf Allard van Hagen](https://wordpress.org/support/users/ravanh/) * (@ravanh) * [5 years, 11 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12919165) * If you wish, you can download the current development version from here [https://github.com/RavanH/easy-fancybox/tree/no-scroll-bg](https://github.com/RavanH/easy-fancybox/tree/no-scroll-bg)— green button on the right, then choose Download ZIP. * To install, first deactivate the current Easy FancyBox and then go to Plugins > Add new and choose Upload (button at the top). Select the zip file and Install. You should then see version 1.9-alpha-92 (or later) available among your plugins. * Activate it to test, and let me know how it works for you on iPhone of course 🙂 * Thread Starter [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [5 years, 11 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12940726) * And this is save? I am working on the live website and do not want to make strange tests that could break my site. Will it be easily possible to switch back to the official version of Easy Fancybox after settings without problems? * [Rolf Allard van Hagen](https://wordpress.org/support/users/ravanh/) * (@ravanh) * [5 years, 11 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12957127) * If you install from the zip, the beta version will appear right below the normal version on the Plugins page. So you can try the development version and if it does not work for you, you can go back to the normal version. * Just make sure to FIRST deactivate one before activating the other. * Thread Starter [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [5 years, 11 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12968274) * I deactivated the old version, then copied the alpha to the plugin folder, then which activated the alpha. When clicking on images, the frame opens, the image description (if available) is shown, but NO image, just white space. When scrolling, the frame now does NOT move at all, even no longer on the desktop PC. * I immediately deactivated the alpha again, removed it from my server, activated the old version – and what should I say? The frame is displayed correctly, also the images, but the frame does NOT move at all anymore when scrolling – even not on the desktop PC. * In the preferences, the alpha disabled the option to center while scrolling ( which shouldn’t happen, because later I used the normal version again, the alpha shouldn’t change any settings of the normal version). * The problem with the alpha is that no images are displayed in the frame. But I don’t want to use test versions anymore. I use a published website, not a test server. * Thank you anyway for your time! I appreciate it, but I am very careful with all of that. - This reply was modified 5 years, 11 months ago by [dajanas](https://wordpress.org/support/users/dajanas/). * Thread Starter [dajanas](https://wordpress.org/support/users/dajanas/) * (@dajanas) * [5 years, 11 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/#post-12968279) * … removed the message, combined it with the first… - This reply was modified 5 years, 11 months ago by [dajanas](https://wordpress.org/support/users/dajanas/). - This reply was modified 5 years, 11 months ago by [dajanas](https://wordpress.org/support/users/dajanas/). Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/page/2/?output_format=md) [→](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/page/2/?output_format=md) The topic ‘Fancybox Problem scrolling on iPhone’ is closed to new replies. * ![](https://ps.w.org/easy-fancybox/assets/icon-256x256.png?rev=3188201) * [Firelight Lightbox](https://wordpress.org/plugins/easy-fancybox/) * [Support Threads](https://wordpress.org/support/plugin/easy-fancybox/) * [Active Topics](https://wordpress.org/support/plugin/easy-fancybox/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/easy-fancybox/unresolved/) * [Reviews](https://wordpress.org/support/plugin/easy-fancybox/reviews/) ## Tags * [iphone](https://wordpress.org/support/topic-tag/iphone/) * [problem](https://wordpress.org/support/topic-tag/problem/) * [scrolling](https://wordpress.org/support/topic-tag/scrolling/) * 27 replies * 2 participants * Last reply from: [Rolf Allard van Hagen](https://wordpress.org/support/users/ravanh/) * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/fancybox-problem-scrolling-on-iphone/page/2/#post-13009103) * Status: not resolved