Gallery by BestWebSoft
[resolved] Fancybox not working (2 posts)

  1. thegungan
    Posted 2 years ago #

    The fancybox is not working, the image opens in the page and not in "popup", here the link: please help!


  2. bestwebsoft
    Plugin Author

    Posted 2 years ago #

    Hi thegungan,

    If the fancybox is not working it means that there is a scripts conflict on your page:

    1) You have an incorrectly written theme that instead of using js WordPress files uses custom files plugged into the theme, consequently, the plugin that works with js WordPress files (as it must be and as it is stated in WordPress codex) can't work correctly. Please, try to set a standard WP theme (2012, 2013) and check the plugin's work.

    2) The conflict may be caused by one of the installed plugins you use. Please, deactivate all the plugins except Gallery and then activate them one by one and check the gallery's work in order to find out the plugin that causes the conflict.

    Support Team

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