Title: fancybox disabled
Last modified: September 20, 2024

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# fancybox disabled

 *  [samruddhi](https://wordpress.org/support/users/samruddhi/)
 * (@samruddhi)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/fancybox-disabled/)
 * I understand that the fancybox has been disabled, but I am in dire need of that
   functionality. please help me with it
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffancybox-disabled%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Janilyn Tran](https://wordpress.org/support/users/janilyn409/)
 * (@janilyn409)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/fancybox-disabled/#post-18027028)
 * Hi [@samruddhi](https://wordpress.org/support/users/samruddhi/) ,
 * May I ask what you meant by “fancybox”? Did you mean the Quick View popup has
   been disabled on your site?
 * I checked and found that the Quick View popup could still be opened properly:
   [https://prnt.sc/4kj-LqcVmy-w](https://prnt.sc/4kj-LqcVmy-w).
 * If you meant the product image gallery has not been displayed, maybe our plugin
   is not compatible with the theme or template or the external gallery plugin on
   your site.
 * Unfortunately, we do not have any technical support agent here to help you with
   that. You can kindly consider changing the gallery plugin or the theme/ template
   on your site.
 * Best regards.
 *  Thread Starter [samruddhi](https://wordpress.org/support/users/samruddhi/)
 * (@samruddhi)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/fancybox-disabled/#post-18027103)
 * Hello [@janilyn409](https://wordpress.org/support/users/janilyn409/) ,
 * Thank you for the prompt reply. I meant th lightbox feature which was active 
   earlier.
 * I am talking about the lightbox that opens up when you click on images in the
   quick view pop up.
 *  [Janilyn Tran](https://wordpress.org/support/users/janilyn409/)
 * (@janilyn409)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/fancybox-disabled/#post-18036229)
 * Hi [@samruddhi](https://wordpress.org/support/users/samruddhi/) ,
 * I have received a response from our developers today that the fancybox (previously
   Lightbox) feature has been temporarily disabled in our plugin because of some
   security risks. Our developers didn’t confirm when this will be enabled again.
 * If you are using the Premium version of this plugin, you can contact our Support
   Forum at [https://wpc.ticksy.com/](https://wpc.ticksy.com/) and request custom
   snippets to enable this only for your site at the moment.
 * Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

 The topic ‘fancybox disabled’ is closed to new replies.

 * ![](https://ps.w.org/woo-smart-quick-view/assets/icon-128x128.png?rev=1857803)
 * [WPC Smart Quick View for WooCommerce](https://wordpress.org/plugins/woo-smart-quick-view/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-smart-quick-view/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-smart-quick-view/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-smart-quick-view/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-smart-quick-view/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-smart-quick-view/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Janilyn Tran](https://wordpress.org/support/users/janilyn409/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/fancybox-disabled/#post-18036229)
 * Status: not resolved