False Positives

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    (@wordlion)


    6 months, 3 weeks ago

    Have wanted simple way to block bad actor countries without shelling out three figure annual fees for ages, and this looked like an answer for which I was very grateful, but the false positives are ridiculous. At least every other day am told there is no access for the United States when I try to log in to wordpress, or I get blocked out even after I am logged in–and of course I never blocked the U.S.

    I now face far more hassles with false positives blocking my admin login from my own home country than I ever will be with russiabots and such. There appears no way to troubleshoot this and a mere log is on the “pro” version. Sure, people should get paid for their work, but a log for a brand new plugin that does not work? Not paying for that bro. There are alternative options, of course and this thing is nowhere near ready for prime time.

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  • Plugin Author Simple Tools

    (@jimmyredline80)

    6 months, 2 weeks ago

    Thank you for taking the time to share your feedback — we truly appreciate it. We completely agree that logs should have been part of the Lite version from day one, and it wasn’t right to make users pay for such a basic, essential feature. We’ve corrected that by moving the logging system from the Pro version into the Lite version so everyone can view access activity directly in their dashboard.

    We’ve also added optional MaxMind database support from the Pro version to the Lite version. If you have a MaxMind key, the plugin can now use it for more accurate local lookups, significantly reducing the chance of false positives and improving overall detection accuracy.

    On top of that, we’ve added new flexibility settings that let you control how the plugin handles unknown IPs and datacenter networks, giving users more control over what gets blocked and what doesn’t. While no IP-based system can ever be 100% perfect — since it depends on external geolocation data and shifting network routes — these improvements make it more reliable than ever.

    To ensure users don’t get locked out, the admin login link remains accessible at all times, even when the blocker is active, so site owners can always log in with their username and password if needed. We’re also working on adding a built-in support option in the near future so users can reach us directly for help or questions.

Viewing 1 replies (of 1 total)

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