Title: False ecommerce data
Last modified: March 11, 2024

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# False ecommerce data

 *  Resolved [STASEO](https://wordpress.org/support/users/staseo/)
 * (@staseo)
 * [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/)
 * Hi, since the last 2 updates the e-commerce data (revenue) that sent to GA4 is
   multiplied by many, please fix that.

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [kfarren23](https://wordpress.org/support/users/kfarren23/)
 * (@kfarren23)
 * [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/#post-17491792)
 * We are having the same problem. How do we get this fixed ASAP!
 *  [bandara98](https://wordpress.org/support/users/bandara98/)
 * (@bandara98)
 * [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/#post-17492527)
 * I also have same issue
 *  [Martyn J. a11n](https://wordpress.org/support/users/martynmjones/)
 * (@martynmjones)
 * [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/#post-17492996)
 * Hey [@staseo](https://wordpress.org/support/users/staseo/),
 * > since the last 2 updates the e-commerce data (revenue) that sent to GA4 is 
   > multiplied by many, please fix that.
 * Could you please share your System Status Report with us so we can troubleshoot
   the issue? You can find the report by going to `WP-Admin > WooCommerce > Status`
   clicking on `Get system report` and then `Copy for support`.
 * You can paste the report in a reply here and please feel free to delete your 
   URL from the report (found at the top) if you would like to keep that private.
 * Also if you can share any information about the types of products this is happening
   with that would be useful.
 *  [elmando111](https://wordpress.org/support/users/elmando111/)
 * (@elmando111)
 * [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/#post-17493683)
 * I got same 30k Purchase revenue …
 *  [Martyn J. a11n](https://wordpress.org/support/users/martynmjones/)
 * (@martynmjones)
 * [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/#post-17493843)
 * Following-up on this, our team identified where the problem was coming from and
   have implemented a fix.
 * There will be a release later today that will resolve the problem so I’m marking
   this thread as resolved. If after updating you have any further issues please
   let us know.
 *  [tempesttech563](https://wordpress.org/support/users/tempesttech563/)
 * (@tempesttech563)
 * [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/#post-17500655)
 * It appears my comment from yesterday is gone. Thank you for the fix, confirmed
   that this morning the purchase revenue is matching the item revenue for recent
   purchases. Do we have any options for repairing the incorrect data in GA4?
 *  Plugin Support [Ryan Ray, a11n](https://wordpress.org/support/users/ryanr14/)
 * (@ryanr14)
 * [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/#post-17515371)
 * Hi [@tempesttech563](https://wordpress.org/support/users/tempesttech563/),
 * > Do we have any options for repairing the incorrect data in GA4?
 * Thanks for the question, and to my best knowledge once it’s in Google Analytics
   it is there with no option to edit. I don’t know, nor can I find, any way to 
   correct historical data in Analytics.
    -  This reply was modified 2 years ago by [Ryan Ray, a11n](https://wordpress.org/support/users/ryanr14/).
 *  [tempesttech563](https://wordpress.org/support/users/tempesttech563/)
 * (@tempesttech563)
 * [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/#post-17515381)
 * Understood. Bummer but I understand. Appreciate you looking into it.
 *  Plugin Support [Ryan Ray, a11n](https://wordpress.org/support/users/ryanr14/)
 * (@ryanr14)
 * [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/#post-17515477)
 * [@tempesttech563](https://wordpress.org/support/users/tempesttech563/),
   Happy
   to help as best we can. It is a bit of a bummer, I’m sorry that your data was
   muddled for those few days. Maybe there’s a way to divide said data by a quarter
   for however you may report or record that?

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘False ecommerce data’ is closed to new replies.

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 * 9 replies
 * 7 participants
 * Last reply from: [Ryan Ray, a11n](https://wordpress.org/support/users/ryanr14/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/false-ecommerce-data/#post-17515477)
 * Status: resolved