Title: False detection
Last modified: March 2, 2019

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# False detection

 *  Resolved [shembelcut](https://wordpress.org/support/users/shembelcut/)
 * (@shembelcut)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/false-detection/)
 * There are tons of false spam detection and based on my review, 95%+ of them has
   an IP and email with 1 or 0 spam report!
    So I have to go through all the logs
   everyday to manually whitelist them which doesnt really make any sense. Is there
   any way to avoid these IPs or emails being flagged as spam ?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffalse-detection%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/false-detection/#post-10875676)
 * Hello.
 * it seams that the plugin is disabled.
 * Could you please enable the plugin so we can test it.
 * Also, please, create the ticket in our support system:
    [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * WordPess.org Support Forum is for plugins only.
 * Your CleanTalk Control Panel: [ [https://cleantalk.org/my/](https://cleantalk.org/my/)].
 * Best regards.
 *  Thread Starter [shembelcut](https://wordpress.org/support/users/shembelcut/)
 * (@shembelcut)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/false-detection/#post-10875788)
 * Thanks for your response.
 * Just created a ticket with more details.
    The plugin was always enabled though.
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/false-detection/#post-10875809)
 * Thank you!
 * We have replied to your ticket #9654
    [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * Write back anytime.
 * Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘False detection’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702)
 * [Anti Spam for Contact Forms, Comments & Online Stores - CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/false-detection/#post-10875809)
 * Status: resolved