Support » Plugin: Creative Mail – Easier WordPress & WooCommerce Email Marketing » False Claims of Capacity for sending Emails

  • Don’t bother with this plug in if you want to send emails to more than 500 recipients.
    I purchased the ‘Awesome’ plan which is supposed to allow for up to 25,700 contacts.
    I sent out a ‘campaign’ to my 2,000+ contacts and only 500 went out.
    It took their ‘tech support’ 3 days to get back to me about why. Here is what they wrote:
    “Currently, our platform is not supporting more than 500 contacts in the Campaign Details view for the time being. There is a possibility we will look into expanding this in the near future. I apologize for the inconvenience.”
    It’s not “inconvenient”, it’s actually useless and false advertising.
    There was also an exceptionally high bounce rate of almost 20% and 1% of my contacts unsubscribed due to this lousy plugin.

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