Title: Fallback for anonymous users
Last modified: May 8, 2020

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# Fallback for anonymous users

 *  [bmatusiak](https://wordpress.org/support/users/bmatusiak/)
 * (@bmatusiak)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/fallback-for-anonymous-users/)
 * is there anyway to have a fallback to another type of chatbox plugin if this 
   FB-plugin detects the users is not a “FB” user?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/fallback-for-anonymous-users/#post-12817839)
 * Hi,
 * At the moment, we don’t have any fallback for non-FB users.
 * Regards
    Facebook Team
 *  Thread Starter [bmatusiak](https://wordpress.org/support/users/bmatusiak/)
 * (@bmatusiak)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/fallback-for-anonymous-users/#post-12819043)
 * OK well one of the ways I was thinking to provide a fallback is to allow a user
   to add a “shortcode” , to be switch out. this will allow anything custom to be
   used as a fallback

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fallback for anonymous users’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [bmatusiak](https://wordpress.org/support/users/bmatusiak/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/fallback-for-anonymous-users/#post-12819043)
 * Status: not resolved