Support » Plugin: Cryptocurrency Payment Gateway for WooCommerce » Fake, spam, fraud and scam plugin

  • This company is fake, so please be careful. I sent $440 using this plugin and i am unable to withdraw the money the money have there for 2 weeks now yet no solution. i complain to them over and over yet no respond. So please do not use this plugin.

    • This topic was modified 5 months, 1 week ago by dianaleo.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Triple-A.io

    (@tripleatechnology)

    Hi @dianaleo ,

    We have just replied to the email you sent us earlier today. I do not see any support ticket or previous message from you, so we were not aware you had this impression and question about withdrawing your funds.

    (You complained over and over? Could you share the email address used to contact us previously, as we do not see any unanswered email coming from your email.)

    We settle automatically on next business after clearing KYB, in “recommended mode” (local currency settlement to your bank).
    In “expert mode” the funds go straight to your own wallet.

    As replied to you by email in more detail, your account may not have hit the threshold for settlement. However, the KYB process (business verification before settlement) should have started. This may be a problem on our side, and the team will be notified of this (and its impact on your experience as our merchant).

    We will further follow up via email.
    Regards,
    TripleA Team

    Plugin Author Triple-A.io

    (@tripleatechnology)

    Hi @dianaleo

    We are reaching out to you to know if your issue has been resolved lately? We haven’t heard from you, so we thought to get back to you to see whether you were able to withdraw the amount properly or not. Please let us know if your issue is resolved & we hope you’re still using our plugin as we’ve brought several features like accepting payments in multiple cryptos (BTC, ETH, USDT, LNBC) for the moment. Also, a lot of things have changed. We welcome you to try the plugin again & see whether this changes your opinion about us & if you update your review & rating.

    Regards
    TripleA Team

    Hi
    I made deposit over $10000 to a company called bitcoinfirm but I coudent withdraw .I was scamed .please guide me what must I do .

    Thread Starter dianaleo

    (@dianaleo)

    Hi, @yaser1358 We got your message can you email us at dianaleo449@gmail.com so that we can see into the situation

    Plugin Author Triple-A.io

    (@tripleatechnology)

    Hi @dianaleo

    We’re reaching out to you to see whether the issue resolves for you or not? You should’ve got the money already through our support. Please ping back if you’re still having problems. And if the issue has already been resolved, will you be able to change your rating if our service seems good to you.

    I was hoping to get good feedback from you.

    Regards
    TripleA Team

Viewing 5 replies - 1 through 5 (of 5 total)
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