Support » Plugin: MasterStudy LMS – WordPress LMS Plugin » fake reviews, support is terrible even in the pro version

  • very very poor support even in the pro version, they will never give you any help, replies to tickets take 4 to 6 days !!!!!!! , all this good reviews are fake.

    the plugin give critical error and i have asked money back but they rejected.

    this is the most terrible experience I had with a wordpress product.
    just an advice : never ever buy this plugin/theme you will lose your money for a useless products

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  • Plugin Support supportstylemix

    (@supportstylemix)

    Hello @maryamait123

    Thank you for your time to post a review. We always try our best to make our clients happily use our products.

    My sincere apologies if you get support answers late. There might be a great load on our support team in the past few days, but such a long reply time is very uncommon in general. If the Support Team rejected your request for a refund, they did it due to the refund policy Please check it.
    Your Refund Request might be declined

      — Purchases are done by mistake or for features that don’t exist
      — You don’t want it after you’ve activated the item
      — The item did not meet your expectations or you feel it is low-quality
      — You do not have enough expertise to use the item
      — You simply change your mind
      — You can not access the item because it has been removed

    We are doing our best to support our clients.
    Please feel free to submit any request if you are having trouble.

    Sincerely

Viewing 1 replies (of 1 total)
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