Title: fake email ?
Last modified: August 22, 2016

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# fake email ?

 *  [zampano14](https://wordpress.org/support/users/zampano14/)
 * (@zampano14)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/fake-email/)
 * I receive this email few days ago. It´s was yours?
    ——————————————————————– 20
   de nov (Há 8 dias)
 * para info
    Howdy! Your site at [http://www.correctsolarenergy.com](http://www.correctsolarenergy.com)
   has been updated automatically to WordPress 3.9.3. (whic I was already using)
 * For more on version 3.9.3, see the About WordPress screen:
    [http://www.correctsolarenergy.com/wp-admin/about.php](http://www.correctsolarenergy.com/wp-admin/about.php)
 * If you experience any issues or need support, the volunteers in the WordPress.
   org support forums may be able to help.
    [https://wordpress.org/support/](https://wordpress.org/support/)—————————————————————-
   If it was, It ruin my site, can´t access it anymore.: Tks.

Viewing 1 replies (of 1 total)

 *  [Peter Lawrenson](https://wordpress.org/support/users/lorro/)
 * (@lorro)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/fake-email/#post-5526337)
 * I’ve found a cache of your homepage from 10 Nov which shows you had 3.9.2 on 
   that date. Can you be sure you had 3.9.3.
 * If you are unsure about an email you can check its headers. In Windows Live Mail,
   control-F3 brings up the headers and you can usually see who the email _really_
   came from. Other email clients may have different methods for seeing email headers.
 * Anyway, your site is giving a 500 server error which could be several things.
   I’ve checked 3 other sites on your server and they are working, so it looks like
   the problem is related to your site and not the webserver.
 * You need to get access to your site using FTP or your hosts file manager program.
   I would start be renaming the wp-content/plugins folder. This will put all plugins
   out of use.
 * If the site now works, reinstall the plugins one-by one to see which one is causing
   the error. If the site doesn’t work, try [updating WordPress manually](http://codex.wordpress.org/Updating_WordPress#Manual_Update).
   Don’t lose wp-config.php. Also try uploading a fresh copy of your theme.
 * Also, check the main WordPress folders for files called error_log. This plain
   text file may contain clues. If you have cpanel, that also may have some log 
   files. Consider asking your host if they find the error, though a lot of hosts
   don’t support user software.
 * You could also temporarily rename .htaccess to see if that gets you back up. 
   WordPress will remake .htaccess if you reset permalinks.
 * I hope you have a recent backup, but if not you cmight be able to scrap your 
   text and images from Google’s page cache in case it comes to the point where 
   you need to remake your site.

Viewing 1 replies (of 1 total)

The topic ‘fake email ?’ is closed to new replies.

## Tags

 * [fake email](https://wordpress.org/support/topic-tag/fake-email/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Peter Lawrenson](https://wordpress.org/support/users/lorro/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/fake-email/#post-5526337)
 * Status: not resolved

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