@netgrabber – Completely understand. We attempted to automate this to some degree by asking to create a cookie when you create any trigger, which will auto link them together illustrating what it should look like. Doesn’t always get the point across though as you found out.

So ultimately we wanted to allow for the 1000s of various situations our users want to use our popups for, this meant not limiting things to 1 set of cookie rules for everything.

This means you have to tell your triggers to check for specific cookies.

1. Create your cookies, in your case on popup open, with a 1 hour time limit, do not enable session cookies.
2. Edit your time delay trigger (assuming), in the cookie field choose the cookies you created in step 1.
3. Save and your all set.

The key here is that even if you do step #1, the trigger may not check for it. This is useful if you want a time delay or exit intent trigger disabled, but want the click trigger to still work.

Hope that helps. If your issue is resolved please take a moment to update your review & star rating.

If you still need help please message us directly at https://wppopupmaker.com/support/.