Title: failure on wp-admin/install.php?step=2
Last modified: August 19, 2016

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# failure on wp-admin/install.php?step=2

 *  Resolved [stasia](https://wordpress.org/support/users/stasia/)
 * (@stasia)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/)
 * when trying to install WP 2.9.1 I cannot get to step two. After adding the information
   in step one I get an error message that says that the “link to step 2” is unavailable
   or has moved. I have deleted the database and tried several times with the same
   result. What is wrong?

Viewing 12 replies - 1 through 12 (of 12 total)

 *  [Mark Ratledge](https://wordpress.org/support/users/songdogtech/)
 * (@songdogtech)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376352)
 * Try reuploading all your wordpress files and folders again; some may have not
   uploaded all the way the first time.
 *  [timbertoe](https://wordpress.org/support/users/timbertoe/)
 * (@timbertoe)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376355)
 * I have a very similar problem. I am hosted on 1and1. They say that we must have
   a file called index.html in the root (/) directory. I have put wp-admin, wp-content
   and wp-includes in /, but the only index.html file has nothing to do with WordPress!
   Where have I gone wrong?
 *  Thread Starter [stasia](https://wordpress.org/support/users/stasia/)
 * (@stasia)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376430)
 * I have tried to download WP one more time and reuploaded it without any change.
 * I have also tried to do the installation in a new and empty subdirectoy instead
   of in the root, but the same things happens.
 * Even if the step two and three aren’t executed the database are created with 
   the admin user. The blogg is also created, but I don’t have any password which
   should have been displayed in step two. I have tried the “lost password” but 
   it isn’t returning anything.
 * I appreciate any help because this is time consuming and frustrating.
 *  [Mark Ratledge](https://wordpress.org/support/users/songdogtech/)
 * (@songdogtech)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376479)
 * [@timbertoe](https://wordpress.org/support/users/timbertoe/): start a new thread
   with the 1and1 hosting issue.
 * [@stacia](https://wordpress.org/support/users/stacia/): who is your host, and
   are you on windows or linux hosting?
 *  Thread Starter [stasia](https://wordpress.org/support/users/stasia/)
 * (@stasia)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376491)
 * My host is One.com and I’m on Windows.
 *  Thread Starter [stasia](https://wordpress.org/support/users/stasia/)
 * (@stasia)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376500)
 * Sorry, it is probably linux hosting.
 *  [Mark Ratledge](https://wordpress.org/support/users/songdogtech/)
 * (@songdogtech)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376507)
 * According to these forums, people don’t have much luck with one.com and wordpress.
   I’d either ask their support to help you, or find another linux host: [Hosting WordPress « WordPress Codex](http://codex.wordpress.org/Hosting_WordPress).
 *  Thread Starter [stasia](https://wordpress.org/support/users/stasia/)
 * (@stasia)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376588)
 * I have installed WP successfully for another domain on One.com earlier.
 *  Thread Starter [stasia](https://wordpress.org/support/users/stasia/)
 * (@stasia)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376607)
 * I have now done two things to search for a reason for this error.
 * First I uploaded and installed the same WP-files to a new domain where there 
   never have been any files. This was successfull and WP was installed at once.
 * Then I deleted all files I have on my existing site so it was empty for all stuff,
   and uploaded the same files again. But the installation still fails.
 *  [Mark Ratledge](https://wordpress.org/support/users/songdogtech/)
 * (@songdogtech)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376614)
 * Talk to one.com….
 *  Thread Starter [stasia](https://wordpress.org/support/users/stasia/)
 * (@stasia)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376647)
 * I have talked to one.com and the only explanation they gave was that they have
   had some ustability on their servers. Today I gave it another try and it worked.
   🙂
 *  [elvizzle](https://wordpress.org/support/users/elvizzle/)
 * (@elvizzle)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376804)
 * Just to finish this thread off I guess, I too just had the same problem, and 
   for me it was fixed by simply changing browser…
 * Went from Chrome to IE and worked fine :-S
 * Oh and I changed the db prefix in the wp-config file so I didn’t have to reupload
   everything.

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘failure on wp-admin/install.php?step=2’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 12 replies
 * 4 participants
 * Last reply from: [elvizzle](https://wordpress.org/support/users/elvizzle/)
 * Last activity: [15 years, 5 months ago](https://wordpress.org/support/topic/failure-on-wp-admininstallphpstep2/#post-1376804)
 * Status: resolved

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