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Failure notice when uploading MayaShop theme (6 posts)

  1. Bedroom Bondage
    Member
    Posted 1 year ago #

    Hi everyone,

    I just purchased the MayaShop WordPress theme via ThemeForest, and I'm trying to get it working.

    I'm supposed to go to Appearance - Themes - Install Themes - Upload and then select the Maya.zip file to upload. I do so, and for quite a while it says 'sending request to' with my website URL behind it. After a long time it gives me the error: "WordPress Failure Notice. Are you sure you want to do this? Please try again."

    I've tried three times, double-checked I have the right file.
    Hope anyone on here can help me out. Any help is greatly appreciated.

  2. WPyogi
    Forum Moderator
    Posted 1 year ago #

    Do you have the same problem with other themes? Try downloading one from the repository on this site to test whether it's specific to that theme. If so, you'll need to ask Theme Forest for help with it.

  3. EchucaFurniture
    Member
    Posted 1 year ago #

    Hello, Ive had the same problem the same problem with a message coming up "please try again"

    Any suggestions. I'm not good with computers!!!!!! HELP :)

  4. WPyogi
    Forum Moderator
    Posted 1 year ago #

    Try manually installing it using FTP -

    http://codex.wordpress.org/Using_Themes#Adding_New_Themes

    Beyond that, ask ThemeForest for help - as commercial themes aren't supported on these forums -
    http://codex.wordpress.org/Forum_Welcome#Commercial_Products

  5. EchucaFurniture
    Member
    Posted 1 year ago #

    Thanks for your reply, but I have no idea how to manually install even after reading your link which are the instructions!!!!!!

  6. WPyogi
    Forum Moderator
    Posted 1 year ago #

    Start by getting FTP access to your site set up - that's something you will need to ask your hosting company about - it's not part of WP but it IS very necessary for any kind of web/server work. Also see:

    http://codex.wordpress.org/FTP_Clients

    Then reread the article above - I'm not sure how to put it more simply.

    Or ask the people you got the theme from - these forums only support themes from here:

    http://wordpress.org/themes/

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