Title: FAILURE Message on submit
Last modified: June 7, 2018

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# FAILURE Message on submit

 *  [Schaefs](https://wordpress.org/support/users/schaefs/)
 * (@schaefs)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/failure-message-on-submit/)
 * Just started 10 hours ago on live site and test site.
    Emails go through, but
   after user submits the form there is an error message: “Sender’s message failed
   to send”
 * I changed the error message to see if it was “spam” or “failed to send” and it
   is caused on the Sender’s message failed to send. (new error message is: “There
   was an error trying to send your message. FAILURE”)
 * This causes people to keep re-submitting the form.
 * What would be the cause of this? I re-installed the plug-in, but still am getting
   this error.
 * Please advise.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffailure-message-on-submit%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Schaefs](https://wordpress.org/support/users/schaefs/)
 * (@schaefs)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/failure-message-on-submit/#post-10376442)
 * If I deactivate Woocommerce, the message sends correctly (except for the redirect).
 * There was a Woocommerce update yesterday, so this must be the cause.
 * Anyone else having this issue?
 *  [kpmarz](https://wordpress.org/support/users/kpmarz/)
 * (@kpmarz)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/failure-message-on-submit/#post-10396832)
 * I am having same exact issue except I get the failed to send error AND a successful
   submit message. I also do not have woocommerce installed.
    -  This reply was modified 7 years, 11 months ago by [kpmarz](https://wordpress.org/support/users/kpmarz/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘FAILURE Message on submit’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [kpmarz](https://wordpress.org/support/users/kpmarz/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/failure-message-on-submit/#post-10396832)
 * Status: not resolved