Support » Plugin: UpdraftPlus WordPress Backup Plugin » Failure after latest update

  • Resolved sdramsey

    (@sdramsey)


    I’ve just updated the plugin to Version 1.16.6 but when I try to access settings, backups, or anything associated with Updraft Plus I get a page showing {{#if first_instance}} and a “Powered by Amazon Web Services” logo, nothing else.

    Any suggestions of what this might mean?

    Thanks,
    Sherry

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi Sherry,

    It appears that the update was incomplete and caused the plugin to break.

    Please can you re-install the plugin? You will not lose your backups and settings in the process.

    Regards,
    Bryle

    Thread Starter sdramsey

    (@sdramsey)

    Thank you! I had to completely delete it and it appeared to fail again on the install, but when I reloaded the page it’s there. Seems to be working now. 🙂

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi Sherry,

    Great! Glad it is working now.

    Regards,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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