[failed_publicize_action] Invalid Publicize ID

  • Resolved Adrian

    (@adriandw)


    7 years, 9 months ago

    Publicize to Facebook and Twitter not working.
    Earlier today I submitted a contact support request because after disconnecting Jetpack, I couldn’t reconnect.
    After disabling all caching on my SiteGround host, Jetpack has connected OK.

    I had been following the steps at https://jetpack.com/support/publicize/facebook/#reconnecting-facebook and had deleted the WordPress.com app in my Facebook account.

    When I activate Publicize, it tells me that it has successfully reconnected to Facebook, but then displays the “[failed_publicize_action] Invalid Publicize ID” error.

    It won’t let me delete the connection, so I’m stuck.
    It won’t let me add my Twitter connection (which I had deleted because it stopped working).

    I’m guessing that if I completely uninstalled Jetpack, and then reinstalled, it migh fix the problem, but I might lose all my stats.

    Any other ideas?

    The website is https://comptonshawford-pc.gov.uk

    https://wordpress.org/plugins/jetpack/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    7 years, 9 months ago

    I just replied to your email!

    Thread Starter Adrian

    (@adriandw)

    7 years, 9 months ago

    Thanks for your email.
    The performance is a worry, but as soon as I disabled caching and flushed the cache, I was able to reconnect Jetpack to WordPress.

    So the timeout error message was probably masking a cache-related problem.

    This problem – [failed_publicize_action] Invalid Publicize ID
    looks unrelated.

    In https://wordpress.org/support/topic/cannot-disconnect-jetpack-from-facebook you suggested deleting the jetpack_options row from wp_options.

    Should I try that?

    I’ll re-enable the caching to help performance.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    7 years, 9 months ago

    I’m afraid the problem is still the same. As I highlighted in my email, your XML-RPC file is quite slow, so you will continue to experience issues with all modules that communicate with WordPress.com, like Publicize.

    You could try to reset each Publicize connection here:
    https://wordpress.com/sharing

    However, to make sure things work on the long term, I’d recommend looking into the performance issues on your site.

    Thread Starter Adrian

    (@adriandw)

    7 years, 9 months ago

    Jeremy, thanks.
    My site is now performing OK again.
    I deactivated and reactivated the SiteGround caching plugin, but it may have been coincidence that the performance picked up at that point.

    Thank you for the pointer to https://wordpress.com/sharing
    I used that route to Facebook and Twitter, so hopefully the publicize function will now be working again.

Viewing 4 replies - 1 through 4 (of 4 total)
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