Support » Plugin: Contact Form 7 » Failed to send your message. Please try later or contact the administrator by an

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Hi,

    We have used this plugin for years on a large number of sites, and it is no longer working across the board on all of those sites since the latest upgrade of your plugin. It used to work on all of these sites, and so it’s not anything we’ve configured wrong. Multiple people are posting about this, so it seems to be an actual issue with the plugin, not our sites or configurations. Can you please check your plugin?

    Thread Starter zegenrijk

    (@zegenrijk)

    Hello Takayuki Miyoshi,

    The border + the complete background is red.

    Regards Michel

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    The background is red??

    Can I see you site?

    Thread Starter zegenrijk

    (@zegenrijk)

    yes you can, but i don’t want the url posted on a forum. Can i send it you by mail?

    Regards Michel

    Hi,
    Before accusing Developers, thank you to verify your configuration.
    I had the same issue. In fact, this plugin is valid. Your issue is only a misconfiguration.
    Change the “From” setting to : <[your-email]>. Don’t forget the “<” and the “>“.

    Try again… The plugin works!
    Cheers

    Thread Starter zegenrijk

    (@zegenrijk)

    Sorry, Kler, i still got the red bar……

    I tried: <[your-email]> or a valid mailadress like info@mysite.com in the From field.

    Regards Michel

    Thread Starter zegenrijk

    (@zegenrijk)

    I checked everything double. I checked all documentation, tips, email issues, but i can not figure out where the problem is in. I changed my theme to a default theme (then there is a red border, without background). I installed the plugin again. I receive a email when i reset my password. I have another site on the same server without a problem. I copied exact every setting to this form, still got the problem….so i think something related to this site, yes plausibel, but what….

    Form (i actually changed this part also to a default basic form, but this is the real form):
    <div class=”row”>
    <div class=”col-lg-4 col-md-4 col-sm-12 col-xs-12″>
    [text* your-name watermark “Naaam:”]
    </div>
    <div class=”col-lg-4 col-md-4 col-sm-12 col-xs-12″>
    [email* your-email watermark “E-mail:”]
    </div>
    <div class=”col-lg-4 col-md-4 col-sm-12 col-xs-12″>
    [tel* phone watermark “Telefoon:”]
    </div>
    <div class=”col-lg-12 col-md-12 col-sm-12 col-xs-12″>
    [textarea* your-message watermark “Bericht:”]
    </div>
    </div>
    <div class=”submit-wrap”>[submit “Verzend bericht”]<input type=”reset” value=”Verwijder Bericht”/></div>

    To: info@myself.com
    From: Paars-rijk <info@paars-rijk.nl> (i also tried every other option like <[your-email]>)
    Subject: tekst tekst
    no other input fields

    I can not provide a live link in a forum, but can send it to email by example.

    Regards Michel

    Everything in your form setup looks good and your testing looks thorough.

    ​There must be something on this site that is causing this problem if it works on the other site on the same server, but I can’t see what it is.

    ​At this stage I’d recommend you use Postman SMTP temporarily to see if this solves your problem. This should bypass any blocks on your local several and also includes excellent email debugging which might indicate what is causing your problem..

    Thread Starter zegenrijk

    (@zegenrijk)

    Ok, Postman SMTP installed. Test mail with Postman SMTP is good.

    Sending with the form: still the red error, but i see in the email log: No body specified
    This is at least something…… How to solve this?

    Regards Michel

    Thread Starter zegenrijk

    (@zegenrijk)

    Does someone know how to solve: No body specified

    Regards Michel

    Same problem here.
    Worked fine for about a year. After wordpress update having the same issue.

    Aart

    Thread Starter zegenrijk

    (@zegenrijk)

    Solved!

    After Postman SMTP, checks, testing, checks, logs……. it was finaly a basic thing.

    The last error message: No body specified means there is in the form on the E-mail tab in the field ‘Message body’ nothing. That’s not good, when sending email there is nothing to send.

    Regards Michel

    Hi,

    My contact form is not working on the website – http://comtec-presentations.com/, I have gone into my word press and it comes up with the following errors – 1 configuration error found and the Reply-To field value is invalid. and when i submit the form I get the following error – Failed to send your message. Please try later or contact the administrator by another method.

    This is my form: –

    <div class=”row”>
    <div class=”col-sm-4 form-group”>
    [text* name class:form-control placeholder “Name *”]
    </div>
    <div class=”col-sm-4 form-group”>
    [email* email class:form-control placeholder “Email *”]
    </div>
    <div class=”col-sm-4 form-group”>
    [text* subject class:form-control placeholder “Subject *”]
    </div>
    </div>
    <div class=”form-group”>
    [textarea* message x7 class:form-control placeholder “Message *”]
    </div>
    <div class=”form-group”>
    [submit class:btn class:btn-default class:btn-wide “Send”]
    </div>

    To lsmith@comtec-presentations.com
    From noreply@comtec-presentations.com
    Subject Hey! [your-name] is trying to contact you. | [your-subject]
    Additional Headers Reply-To: [your-email]
    The Reply-To field value is invalid. How to correct this?
    Message Body [your-message]

    I am not sure what has happend

    thanks

    Ruksana

    My has same problem, can you tell me how do you fix this problem? thank a lot : )

    WP 4.7 / CF7 4.6

Viewing 15 replies - 1 through 15 (of 16 total)
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