Title: Failed to Save
Last modified: February 1, 2021

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# Failed to Save

 *  Resolved [fiberartsy](https://wordpress.org/support/users/fiberartsy/)
 * (@fiberartsy)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/failed-to-save-3/)
 * Hey there,
    I am also having an issue with my web stories failing to save. Sometimes
   it does save a change or two but most of the time I get the “Failed to save” 
   error. I see in other threads that Cloudflare is an issue but I do not use Cloudflare
   on my site. Thank you for your help! Annette
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffailed-to-save-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Luckyna San](https://wordpress.org/support/users/luckynasan/)
 * (@luckynasan)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/failed-to-save-3/#post-13987897)
 * Hi there, [@fiberartsy](https://wordpress.org/support/users/fiberartsy/)! Sorry
   to hear of this issue. Hopefully, we can resolve it.
 * Could please share the following:
 * 1. A screenshot of any Browser console errors from where the error appears
    2.
   Does the URLs match in [WordPress site settings under Settings](https://i.imgur.com/MkFLF0E.png)
   > General from the WordPress Dashboard 3. Site Health information privately through
   this [form](https://forms.gle/ANUkXvp8GjKAKKxb6)
 *  Thread Starter [fiberartsy](https://wordpress.org/support/users/fiberartsy/)
 * (@fiberartsy)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/failed-to-save-3/#post-13992129)
 * Hi Luckyna,
    I just submitted the form. Where should I post the screenshot? Thank
   you so much for your help 🙂 Annette
    -  This reply was modified 5 years, 4 months ago by [fiberartsy](https://wordpress.org/support/users/fiberartsy/).
 *  [Luckyna San](https://wordpress.org/support/users/luckynasan/)
 * (@luckynasan)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/failed-to-save-3/#post-13992199)
 * [@fiberartsy](https://wordpress.org/support/users/fiberartsy/) You can post it
   here using services like [Jumpshare](https://jumpshare.com/) or [Imgur](https://imgur.com/).
   Thanks!
 *  Thread Starter [fiberartsy](https://wordpress.org/support/users/fiberartsy/)
 * (@fiberartsy)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/failed-to-save-3/#post-14012558)
 * [@luckynasan](https://wordpress.org/support/users/luckynasan/) here is the screenshot
   [https://imgur.com/h0JlH3v](https://imgur.com/h0JlH3v)
    Thanks!
 *  [Luckyna San](https://wordpress.org/support/users/luckynasan/)
 * (@luckynasan)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/failed-to-save-3/#post-14020442)
 * [@fiberartsy](https://wordpress.org/support/users/fiberartsy/) To clarify, we’re
   more interested in any [browser console errors](https://imgur.com/KyLAzgH) when
   you see the “failed to save” error. Could you open up your browser developer 
   tools and check for any errors?
 * Also, does this error occur with all other plugins disabled or using a default
   theme? To find this out, I recommend you use the [Health Check & Troubleshooting plugin](https://wordpress.org/plugins/health-check/)
   and enable its [troubleshooting mode](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting).
   This mode disables active plugins and switches to a default theme safely because
   it only affects the experience of the logged-in user.
 * – Please enable the [Web Stories plugin](https://jmp.sh/dw3iCRp) and let me know
   if you can save stories.
    – Enabling plugins and your theme one by one in this
   mode may help pinpoint if something else is involved. – Note you can [disable troubleshooting mode](https://jmp.sh/uErQi8t)
   from the plugins page.
 *  [Luckyna San](https://wordpress.org/support/users/luckynasan/)
 * (@luckynasan)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/failed-to-save-3/#post-14055247)
 * [@fiberartsy](https://wordpress.org/support/users/fiberartsy/) Have you had a
   chance to check on the above? We will have to close the topic if there is no 
   activity.
 *  [Luckyna San](https://wordpress.org/support/users/luckynasan/)
 * (@luckynasan)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/failed-to-save-3/#post-14090904)
 * [@fiberartsy](https://wordpress.org/support/users/fiberartsy/) We are marking
   this topic as resolved. Please open a [new support topic](https://wordpress.org/support/plugin/web-stories/#new-post)
   if you continue to experience any issues. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Failed to Save’ is closed to new replies.

 * ![](https://ps.w.org/web-stories/assets/icon.svg?rev=2386543)
 * [Web Stories](https://wordpress.org/plugins/web-stories/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/web-stories/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/web-stories/)
 * [Active Topics](https://wordpress.org/support/plugin/web-stories/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/web-stories/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/web-stories/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Luckyna San](https://wordpress.org/support/users/luckynasan/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/failed-to-save-3/#post-14090904)
 * Status: resolved