Title: Failed to render template “settings.html”
Last modified: November 28, 2020

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# Failed to render template “settings.html”

 *  [foreverwp](https://wordpress.org/support/users/foreverwp/)
 * (@foreverwp)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/failed-to-render-template-settings-html/)
 * Hello.
 * I meet this message on my site:
 * _Failed to render template “settings.html”. Please ensure the template cache 
   folder “/homepages/39/d698375107/htdocs/backup2311/wp-content/uploads/mailpoet/
   cache” exists and has write permissions. Terminated with error: “Failed to write
   cache file “/homepages/39/d698375107/htdocs/backup2311/wp-content/uploads/mailpoet/
   cache/bf/bf5ad2702ada99232db8f3cc0dda33c31b70911bcf654cc296e3835cf98ed42a.php”.”_
 * I no longer have access to mailpoet. How to fix this.
 * Bests Regards
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffailed-to-render-template-settings-html%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Rafael Funchal](https://wordpress.org/support/users/rafaelfunchal/)
 * (@rafaelfunchal)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/failed-to-render-template-settings-html/#post-13934371)
 * Hi there!
 * It seems your site is affected by the same issue covered in this guide:
 * [https://kb.mailpoet.com/article/337-wp-engine-caching-problems](https://kb.mailpoet.com/article/337-wp-engine-caching-problems)
 * Would you mind following the steps mentioned there to solve it?

Viewing 1 replies (of 1 total)

The topic ‘Failed to render template “settings.html”’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Rafael Funchal](https://wordpress.org/support/users/rafaelfunchal/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/failed-to-render-template-settings-html/#post-13934371)
 * Status: not resolved