Hello @scph35003
Thank you for contacting us.
Please go to CTX Feed > Status, click on the Copy Status and send us the status here.
thanks. here you go
WooCommerce Version: 5.7.1 - You are not using the latest version of WooCommerce. Update WooCommerce plugin to its latest version: 5.8.0
Product Types: ☞ Simple Product [simple]
☞ Grouped Product [grouped]
☞ External/Affiliate Product [external]
☞ Variable Product [variable]
Total Products: WP Query: 5877
WC Product Query: 5877
Both Query: 5877
Product Total by Types.
☞ Simple Product: 3825
☞ Variable Product: 2052
☞ Product Variations: 11087
Product Per Batch: 200
Product Query Type: WC_Product_Query
Default Customer Location: Default Customer Location
Geolocate
Store Address
GB
Multi Language Site: No
Multi Currency Site: No
WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
WP CRON: Ok
Upload Directory: Ok - Writable.
Cache Plugin Installed: No.
WordPress Multi Site: No
Home Url: https://bathroomstoreonline.co.uk
Site Url: https://bathroomstoreonline.co.uk
Version: 5.7.1
Log Directory: /var/www/vhosts/bathroomstoreonline.co.uk/httpdocs/wp-content/uploads/wc-logs/
Log Directory Writable: Yes
WP Version: 5.8.1
WP Multisite: No
WP Memory Limit: 500 MB
WP Debug Mode: No
WP Cron: Yes
Language: en_US
Server Info: Apache
Php Version: 7.4.24
Php Post Max Size: 200 MB
Php Max Execution Time: 999
Php Max Input Vars: 1000 B
Curl Version: 7.68.0, OpenSSL/1.1.1f
Suhosin Installed: No
Max Upload Size: 200 MB
Mysql Version: 5.5.5
Mysql Version String: 5.5.5-10.3.31-MariaDB-0ubuntu0.20.04.1
Default Timezone: UTC
Fsockopen Or Curl Enabled: Yes
Soapclient Enabled: Yes
Domdocument Enabled: Yes
Gzip Enabled: Yes
Mbstring Enabled: Yes
Remote Post Successful: Yes
Remote Post Response: 200
Remote Get Successful: Yes
Remote Get Response: 200
XStore Child: 1.0 (Latest:0)
Ultimate Addons for WPBakery Page Builder (Brainstorm Force): 3.19.11
Admin Dashboard RSS Feed (Webstix): 2.1
Admin Menu Editor Pro (Janis Elsts): 2.12.2 (Latest:2.15.1)
Advanced noCaptcha & invisible Captcha (WP White Security): 6.1.7
Classic Editor (WordPress Contributors): 1.6.2
Contact Form 7 (Takayuki Miyoshi): 5.4.2 (Latest:5.5.1)
XStore Core (8theme): 3.2.6 (Latest:4.0.7)
Hotjar (Hotjar): 1.0.11
WPBakery Page Builder (Michael M - WPBakery.com): 6.7.0
Maintenance (WebFactory Ltd): 4.03
Ni WooCommerce Admin Order Columns (anzia): 1.4.2 (Latest:1.4.3)
Really Simple SSL (Really Simple Plugins): 5.1.1 (Latest:5.1.2)
Advanced Editor Tools (previously TinyMCE Advanced) (Automattic): 5.6.0
WooCommerce Dynamic Pricing & Discounts (RightPress): 2.4.2 (Latest:2.4.3)
CTX Feed (WebAppick): 4.4.29
Category Slider Pro for WooCommerce (ShapedPlugin): 1.2.5 (Latest:1.3.0)
Product Feed ELITE for WooCommerce (AdTribes.io): 2.9.2
WooCommerce Pixel Manager (woopt): 1.11.6
WooCommerce (Automattic): 5.7.1 (Latest:5.8.0)
WooCommerce BarclaycardCw (customweb GmbH): 5.0.61
WP Crontrol (John Blackbourn & crontributors): 1.10.0
WP Downgrade | Specific Core Version (Reisetiger): 1.2.2
WP Sitemap Page (Tony Archambeau): 1.6.4
WordPress Toolbar Editor (Janis Elsts): 1.3.4 (Latest:1.4)
YITH WooCommerce Bulk Product Editing Premium (YITH): 1.2.21 (Latest:1.4.0)
YITH WooCommerce PDF Invoice and Shipping List Premium (YITH): 2.0.14 (Latest:3.2.1)
YITH WooCommerce Recover Abandoned Cart Premium (YITH): 2.0.6 (Latest:2.3.0)
YITH WooCommerce Sequential Order Number Premium (YITH): 1.2.1 (Latest:1.4.0)
Feed Files
https://bathroomstoreonline.co.uk/wp-content/uploads/woo-feed/google/xml/coopsytest.xml
Fatal Errors
No Logs Found.
Hello @scph35003
Thank you for the information.
1. You can decrease the product per batch value at CTX Feed > Settings page. https://webappick.com/wp-content/uploads/2021/03/image-3-1024×213.png
2. If this will not solve the issue, please try to generate a feed after increase the PHP execution time.
Let us know if this problem will not resolve then.
thanks. the current setting Php Max Execution Time: 999 is that nor right? can it go higher you think?
lowered the batch value to 100, crashed at the same %
Hello @scph35003
You should first try by decrease the product per batch value at CTX Feed > Settings page. https://webappick.com/wp-content/uploads/2021/03/image-3-1024×213.png
Seems like it should fix. If not, then try to increase PHP max execution time to 1500
So ive done the following:
Changed the batch size between 500 – 2000
Altered the PHP exec time to 1500
done the follwoing:
max_input_vars = 3000
max_input_time 1500
post_max_size 1500M
upload_max_filesize 1500M
Each time the % just goes up to 52-54% (depending how much the batch size is increased) and then freezes and spits out the Apache errors – https://coopsy.co.uk/Screenshot%202021-10-15%20134135.png
Hello @scph35003
Thank you for the information.
I think the problem is CTX Feed plugin’s code conflicts with any other plugin.
Please make a stating version of your site and reactive other plugins one by one except the WooCommerce and CTX Feed plugin and try to generate the feed.
I hope the above steps are clear to you. Please, let us know if you need more assistance.
Hello @scph35003,
Would you please share the update?
Regards
hi – so i deactivated EVERY plugin (apart from woocommerce and CTX) and still crashed at exactly 52%. Also changed theme, still same issue, please can someone look into this?
Hello @scph35003,
We are sorry for such inconvenience.
Before proceeding to the next step, I would like to request you to read the documentation on – How to solve “Processing 10%” feed generation stuck error?
However, if it doesn’t help you then please, let us know.
Best regards,
Hello @scph35003 ,
Since we did not hear back from you, Have you managed to solve your issue?
Hi – no this did not work. this is the log that was created (‘/wp-content/php-errors.log’ );)
i havd tons of lines of the following:
[21-Oct-2021 16:52:19 UTC] PHP Notice: Trying to get property ‘parent’ of non-object in /var/www/vhosts/bathroomstoreonline.co.uk/httpdocs/wp-content/plugins/webappick-product-feed-for-woocommerce/includes/helper.php on line 3369
and loads of these
[21-Oct-2021 16:52:23 UTC] PHP Notice: register_taxonomy was called incorrectly. Taxonomy names must be between 1 and 32 characters in length. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /var/www/vhosts/bathroomstoreonline.co.uk/httpdocs/wp-includes/functions.php on line 5663
