Failed to load tinymce.min.js

  • Resolved jussipv

    (@jussipv)


    8 months, 2 weeks ago

    Failed to load plugin url: https://www.xxx.yyy/wp-content/plugins/wp-statistics/assets/js/tinymce.min.js
    Failed to load plugin url: https://www.xxx.yyy/wp-content/plugins/wp-statistics/assets/js/tinymce.min.js

    Been getting this error for a while now. Red error box in the WP admin when editing a page. This happens on a site using Avada as a theme (Avada Builder) and also on a website that uses a custom theme using Gutenberg.

    Console has an error:

    Uncaught ReferenceError: tinyMCE is not defined

    The issue seems to be related to the Classic Editor as I’m using that plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author VeronaLabs

    (@veronalabs)

    8 months, 2 weeks ago

    Hello @jussipv,

    Thank you for bringing this issue to our attention.

    We were able to replicate the following error in console log and our team has been informed.

    Uncaught ReferenceError: tinyMCE is not defined

    The error happens if Avada Builder is activated, it doesn’t seem to be from Classic Editor.

    We would appreciate it if you could send screenshots of the errors you’re encountering, especially the “red error box in the WP admin when editing a page” that you mentioned. This will help us investigate further. Please ensure any sensitive information is cut out or blurred in the screenshots.

    Regards

    Thread Starter jussipv

    (@jussipv)

    8 months, 1 week ago

    Thanks for the quick reply! This also happens on a website that uses a custom theme (no Avada) so it might not be just a problem with Avada Builder.

    Here is a screenshot of the red error box (for some reason it’s width is really narrow): https://ibb.co/Sn8Px91

    The other website is using custom built blocks with ACF so that might also be something to look into.

    Plugin Author VeronaLabs

    (@veronalabs)

    8 months, 1 week ago

    I have tried to replicate the issue, but I was unable to do so with the ACF plugin.

    I have notified our development team about this potential incompatibility. We will look into this issue and fix the error if it is determined to be on our end. Once the problem is validated and resolved, we will update the plugin as soon as possible.

    Thank you for your patience and understanding during this process. Please let me know if you have any other questions or concerns.

    Regards

    Plugin Support Matthew

    (@mhdizmni)

    8 months ago

    Hello @jussipv,

    I’m pleased to inform you that the issue has been resolved in this commit and will be fixed in the next release.

    Thank you for your understanding.

    Regards

    Thread Starter jussipv

    (@jussipv)

    8 months ago

    Awesome, thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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