Support » Plugin: Sumo - Boost Conversion and Sales » Failed to load resource: net::ERR_CONNECTION_REFUSED

  • Resolved sarr9121

    (@sarr9121)


    Hello, today making modifications in our web page, we found that the popup of sumome did not show the established image. Then we accessed the sumome dashboard in wordpress and did not allow do anything, it just did not function. When checking for console errors the following error appears:

    Failed to load resource: net::ERR_CONNECTION_REFUSED sumome-control.js
    Uncaught Error: Script error for: control/app load.sumome.com/:5
    http://requirejs.org/docs/errors.html#scripterror
    at makeError (load.sumome.com/:1)
    at HTMLScriptElement.onScriptError (load.sumome.com/:1)

    When I enter the page https://sumo.com/sites, I can see our registered domain, but when we try to access the option view site (https://sumo.com/site/debef500c63e930060cb1100d8fe2b004fc9710085be2600e32d4c005f5ca600/manage?sumotoken=372a827f-ca93-4636-aa7b-624be9bbcb34), a blank page appears and the error console shows:

    Failed to load resource: net::ERR_CONNECTION_REFUSED sumome-control.js
    Uncaught Error: Script error for: control/app sumome.js:5
    http://requirejs.org/docs/errors.html#scripterror
    at makeError (sumome.js:1)
    at HTMLScriptElement.onScriptError (sumome.js:1)
    Failed to load resource: net::ERR_CONNECTION_REFUSED widget.js
    Uncaught Error: Script error for: 94c05087-064a-411d-97a8-e3c8c8fdb70e/widget sumome.js:5
    http://requirejs.org/docs/errors.html#scripterror
    at makeError (sumome.js:1)
    at HTMLScriptElement.onScriptError (sumome.js:1)
    Uncaught (in promise) TypeError: Request scheme ‘chrome-extension’ is unsupported newtab-serviceworker.js:61
    at newtab-serviceworker.js:61
    at <anonymous>
    (anonymous) @ newtab-serviceworker.js:61

    I hope you can help us with this error. Thank you very much.

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