Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID

  • gcordero

    (@gcordero)


    2 years, 4 months ago

    I have three sites hosted on Amazon with Bitnami where I have limited access to (I don’t have cpanel). All of them are built with WordPress and Divi. The three sites have problems showing the Divi icons, some more than others, the three at times show them and sometimes not. The error is not only in Chrome, is also in Safari and Filezilla.

    The Chrome inspector console says
    “Could not load resource: net :: ERR_CERT_COMMON_NAME_INVALID”
    and points to module.woff and modules.ttf.

    I have done some research on that and it seems to be a problem between the SSL certificate and the call made to the Divi icons.
    The SSL certificate seems fine when checking with SSLChecker. There does not seem to be a mismatch between how the certificate and the domain, although I do not know how to check it manually, because the certificate does not show any URL to review, do you know I can do it?
    Another possibility may be in the path of the Divi icon library, which I don’t know how to verify.
    Do you have another idea?
    Can you help me?.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    2 years, 4 months ago

    See if this helps https://kinsta.com/knowledgebase/net-err_cert_common_name_invalid/

    George Appiah

    (@gappiah)

    2 years, 4 months ago

    There does not seem to be a mismatch between how the certificate and the domain, although I do not know how to check it manually, because the certificate does not show any URL to review, do you know I can do it?

    You’re loading a couple of resources with the server’s IP address, hence the invalid common name. You can use the browser console or view your page’s source to see what URLs are using the IP address instead of the domain name.

    Thread Starter gcordero

    (@gcordero)

    2 years, 4 months ago

    Yes it’s correct! In the source code of the page I have found the IP five times, related to Fonts, but I don’t know how to change it or how to fix it.
    “Better Search Replace” plugin tells me that there are no this IP so I can’t do the replacement.
    Do you know how to do it?
    Thank you very much for your help, is really appreciate!

Viewing 3 replies - 1 through 3 (of 3 total)
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