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Resolved malangkan
(@malangkan)

7 months ago

Hi,

on mobile devices there is a small grey box on the bottom left corner, showing “File failed to load: /extensions/MathZoom.js

Everything works as required but I do not want my users to see that…how to solve it?

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support expresstechsupport
(@expresstechsupport)

7 months ago

Hi there,

I have forwarded your issue to the development team. I will keep you posted whenever I hear back from them.

Regards,
Kriti

Plugin Support expresstechsupport
(@expresstechsupport)

7 months ago

Hi,

Your website is having the same issue when view in desktop browser.

https://drive.google.com/file/d/1FyKR9Rcd9NI0CQvIP10kQQ3JMMc8VB6G/view?usp=sharing

We viewed your webpage source code, you are using a cache plugin to minify all scripts.

It is most likely an issue cause by cache plugin’s minify option.

MathMenu.js and MathZoom.js are found in quiz-master-next/js/extensions folder.

https://github.com/QuizandSurveyMaster/quiz_master_next/tree/master/js/extensions

They are loaded by MathJax.js within it scripts.

https://github.com/QuizandSurveyMaster/quiz_master_next/blob/master/js/MathJax.js

Please set your cache plugin to not cache these three javascript files.

Regards,
Kriti

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Failed to load MathZoom.js on mobile’ is closed to new replies.

In: Plugins
2 replies
2 participants
Last reply from: expresstechsupport
Last activity: 7 months ago
Status: resolved

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