• I have installed a third party WordPress theme via Theme Trust.

    I want my site to look like the demo theme so I have imported the demo .XML and have tried to import the demo content.

    The .XML seems to import but the media fails to import.

    This is the error message I get for the media

    Failed to import Media “windmill_farmer_thumb”
    Failed to import Media “embassy_thumb”
    Failed to import Media “embassy_1”
    Failed to import Media “embassy_2”
    Failed to import Media “embassy_3”
    Failed to import Media “iphone_icon”
    Failed to import Media “cloud_icon”
    Failed to import Media “cog_icon”
    Failed to import Media “home_banner_mountains_2”
    Failed to import Media “innov8_thumb”
    Failed to import Media “innov8_1”
    Failed to import Media “innov8_2”
    Failed to import Media “logo”
    Failed to import Media “dubai_thumb”
    Failed to import Media “mental_workout_thumb”
    Failed to import Media “mental_workout_1”
    Failed to import Media “mental_workout_2”
    Failed to import Media “mental_workout_3”
    Failed to import Media “iconno_thumb”
    Failed to import Media “iconno_1”
    Failed to import Media “iconno_thumb”
    Failed to import Media “icono_3”
    Failed to import Media “faces_of_jazz_thumb”
    Failed to import Media “faces_of_jazz_1”
    Failed to import Media “faces_of_jazz_2”
    Failed to import Media “faces_of_jazz_3”
    Failed to import Media “american_splendor_thumb”
    Failed to import Media “american_splendor_1”

    I have no other plugins installed.

    The Theme support claimed that this was a permissions issue (so they cant really help). Through dreamweaver I then began to change. The “themes”, “wp-content” and “uploads folder” to 777 (under permissions).

    I went to re-upload and still received the same error.

    How can i fix this?

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  • I’m sorry but as you are using a commercial theme, you need to seek support from the theme’s developer/vendor. We do not support commercial products here.

    Thread Starter lawpress

    (@lawpress)

    Drat. They said talk to you since its a wordpress permissions issue and not really a theme issue anymore

    Thanks anyway.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Failed to Import media (third party theme-uploading demo content)’ is closed to new replies.