Support » Fixing WordPress » "failed to import media" error

  • When Testing how to Export wordpress.com site using :
    Tools > Export > ” All content” to a XML file.

    Then try on a self hosted WordPress:
    Tools > Import > upload the XML file and Choose “Download and import file attachments”

    All post imported, but not media , NO photo, NO featured image.
    The “Media” is empty AFTER imported !! Why

    At first, I was thinking it has to do with the folder permissions thing !!
    -The wp-content/ folder already have 777 permissions
    -The wp-content/uploads folder also have 777 permissions.

    What am I missing ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi wpnewbee334. Maybe this will help:

    WordPress Import Download Images Simple Fix

    hi , you links is good for moving form old self hosted wordpress site to a new self hosted wordpress site.

    But, my case is to move from old wordpress.com site to a new new self hosted wordpress site.

    wordpress.com site do not allow plugin, and give no access to directory.

    so I have no access to OLD wordpress.com site /wp-content/uploads/ folder.

    Any help will be appreciated .

    Have you asked over on the wp.com support forum?
    https://en.support.wordpress.com/

    If “Download and import file attachments” is on the import step then it would seem to indicate you need to be able to access the source media folder.

Viewing 3 replies - 1 through 3 (of 3 total)
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