Failed to extract the archive using shell_exec unzip: Killed

Hey @sexychefe,

On step 1 of the installer in the options section there should be some other options for the extraction engine, you might try the ZipArchive format.

Hope this helps~

Hey @sexychefe

That is a bit odd, you might ask your host why their servers are having issues with php ZipArchieve. In the meantime you may need to manually extract it

– How to do a ‘Manual Extraction’ or run the installer without zip enabled?
– https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-015-q

Hope this helps~

Hey @sexychefe

That is odd… If you would like to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this forum thread when submitting the ticket.

Thanks

Thanks, we will have someone get with you when they become available.