Title: failed to create thumbnail
Last modified: August 22, 2016

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# failed to create thumbnail

 *  Resolved [rockfist93](https://wordpress.org/support/users/rockfist93/)
 * (@rockfist93)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/failed-to-create-thumbnail/)
 * I just updated Nextgen Gallery from 1.9.13 – 2.0.66.33.
 * Everything seems to be running smooth, but after I uploaded an image, it fails
   to create the thumbnail.
 * Worked great before the update.
 * Running WordPress 4.0.1
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/failed-to-create-thumbnail/#post-5580032)
 * [@rockfist93](https://wordpress.org/support/users/rockfist93/) – We are not aware
   of any specific issue directly related to updating from a NextGEN Legacy (1.19.13
   or earlier) version to a current release of NextGEN Gallery. Have you checked
   for conflicts with other active plugins on your site?
 * – Cais.
 *  Thread Starter [rockfist93](https://wordpress.org/support/users/rockfist93/)
 * (@rockfist93)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/failed-to-create-thumbnail/#post-5580158)
 * I just deactivated all other plugins with no affect. When I click “Edit Thumb”
   on the gallery page, all I get is an image that says “create image failed”
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/failed-to-create-thumbnail/#post-5580162)
 * [@rockfist93](https://wordpress.org/support/users/rockfist93/) – Are you using
   any caching plugins/services on your site?
 * – Cais.
 *  Thread Starter [rockfist93](https://wordpress.org/support/users/rockfist93/)
 * (@rockfist93)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/failed-to-create-thumbnail/#post-5580166)
 * Ok, so it looks there was something funky with the image I was uploading. It 
   seems to be working fine with other images. Oh well. Thanks for the suggestions
   Cais.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/failed-to-create-thumbnail/#post-5580185)
 * [@rockfist93](https://wordpress.org/support/users/rockfist93/) – In extremely
   rare cases, there have been instances of the image being at the root of the issue…
   I’m glad you were able to sort this out.
 * – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘failed to create thumbnail’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
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## Tags

 * [thumbnail](https://wordpress.org/support/topic-tag/thumbnail/)

 * 5 replies
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/failed-to-create-thumbnail/#post-5580185)
 * Status: resolved