Title: Failed to create customer error
Last modified: August 21, 2016

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# Failed to create customer error

 *  [zMeth](https://wordpress.org/support/users/zmeth/)
 * (@zmeth)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/failed-to-create-customer-error/)
 * So I am using this on a site in “live” mode with Braintree payments.
 * Everything works fine apart from when you try and checkout, all the details are
   filled in correctly but processing appears for 10seconds or so and then you get
   an error at the top that says “Failed to create customer”.
 * Any idea what this error is and why it appears? I need to get this fixed.
 * All the braintree checkout details are correct, the only thing I havent been 
   able to do is add the webhook to our braintree account as it keeps saying unrecognised.
 * [http://wordpress.org/plugins/paid-memberships-pro/](http://wordpress.org/plugins/paid-memberships-pro/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [zMeth](https://wordpress.org/support/users/zmeth/)
 * (@zmeth)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/failed-to-create-customer-error/#post-4489902)
 * I meant to say I have a successful transaction on the 3rd January but every one
   since fails with the above error
 *  [staytigler](https://wordpress.org/support/users/staytigler/)
 * (@staytigler)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/failed-to-create-customer-error/#post-4490256)
 * I have the EXACT same issue. Is there a fix for this?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/failed-to-create-customer-error/#post-4490257)
 * If you require assistance then, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post),
   please post your own topic instead of tagging onto someone else’s topic.
 * I am now closing this 5 month old topic as it references an older version of 
   WordPress.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Failed to create customer error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/paid-memberships-pro_f1dacb.svg)
 * [Paid Memberships Pro - Content Restriction, User Registration, & Paid Subscriptions](https://wordpress.org/plugins/paid-memberships-pro/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paid-memberships-pro/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paid-memberships-pro/)
 * [Active Topics](https://wordpress.org/support/plugin/paid-memberships-pro/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paid-memberships-pro/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paid-memberships-pro/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/failed-to-create-customer-error/#post-4490257)
 * Status: not resolved